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Medicine cost - side effects

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Elinore
Elinore Posts: 259 Forumite
edited 18 July 2018 at 12:38PM in Consumer rights
Hi all!


I needed to pay £54 for a anti malarial medication.


After three days (and in country) I had to stop taking the tablets because I was having severe side effects.


Can I claim the cost back because they were not fit for the purpose? I appreciate they inherently would have done the job for which they were intended - but I was so violently ill on them that they wouldn't have stayed down anyway!


I asked the dispensing pharmacist and she said no, however when I asked why not just kept repeating no rather than advising why a refund would not be considered (if it cant, that's fine but a clear confirmation of why would have been beneficial)


currently in our household £54 pounds wasted is a lot of money - so if anyone has a clue that would be great.

Comments

  • powerful_Rogue
    powerful_Rogue Posts: 8,377 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I wouldn't have thought so, especially as you can't return medication.

    I'm presumiung this wasn't a NHS prescription, but something you purchased over the counter?

    I would say they are fit for purpose. A bit like buying a sofa, but then realising once its arrived that its too big to get through the door.
  • Elinore
    Elinore Posts: 259 Forumite
    I thought that might be the case.


    Shame though, I had to buy an alternate that was just as expensive so technically I had to pay twice - which is the bit that rankled.


    Oh well, thank you for your reply though


    (yes, over the counter at a supermarket pharmacy)
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Was your reaction a listed side effect in the documentation?
  • Nick_C
    Nick_C Posts: 7,605 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    I don't think any drugs come with a guarantee of effectiveness.

    With a private prescription you are not being subsidised by the taxpayer for the cost of medication. You are paying the market rate for the drug you have bought.

    If you need malaria prophylaxis for an exotic holiday then its quite right that you should be paying for it yourself.

    If this is a business trip, you should ask your employer to cover the costs.
  • soolin
    soolin Posts: 74,162 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Side effects on malaria treatments are well publicised, it is not uncommon to have such bad side effects that the medicine needs to be stopped. As above I don't see anyway that this could mean you were due a refund.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • pmduk
    pmduk Posts: 10,682 Forumite
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    The first person to accurately predict side-effects of a medication on a particular individual will probably get a Nobel prize. If the OP's body can't tolerate something that, say, most other people can, who should bear the loss? There's no fault in play.
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