Returning a faulty car with additional finance

StewartTA

Hi Everyone,

I have never posted before so hoping someone will be able to help advise me. I had a car that had six months left to run on the agreement at which point I could hand it back and walk away or pay the balloon payment. My plan was to walk away. I had £1750 left of payments however the garage kept phoning me and I eventually relented and decided to go for another used car that had 4wd as we had moved to a remote area so it seemed like a good idea. They added £2500 from my current finance which I questioned but they said it balanced out in other areas and I had two of them telling me it was fine and it is my own fault I know to agree but I thought they made sense at the time. I picked up the car however they only supplied one set of keys as they had lost the other set and said they would get them. That was only a minor thing that took 3 months for them to sort. In the meantime a few weeks later I went to the car and it was completely dead. The garage said it was my key that done it as I had not locked the door long story short I had the AA out every 4 weeks to start it if it sat for more that two days, it went into the garage got a new battery, same problem, into the garage again for another new battery that was the manufacturer recommended one and still same problem. I have service lights coming on even though it is not due and the garage wanted to rewire it but I was not convinced they knew what they were doing so I went to the finance company. This is ongoing but it looks like they might allow me to reject the car. My problem though is that the finance company say they are keeping all my payments for the last six months to cover fair wear and tear at a cost of £2000 as they say its one payment for every 1000 miles which I think is excessive and they say I will still have to pay the £2500. So my question is, are the finance company being fair? Should some of my payments at lest have gone towards the £2500? Are the garage liable in any way as they took my working car and sold it. I am not looking to profit or anything I would happily hand it back and walk away with nothing but it is looking like I will end up with no car and a bill for £2500 which I don't feel is fair and annoying as I would of handed my previous car back last month. Sorry for the long winded explanation. All advice is greatly appreciated. Thanks

Svein_Forkbeard

Too difficult to read that wall of text.

foxy-stoat

I could not make sense of that lot either....NEXT

Penelopa.Pitstop

You allowed for extra debt to be rolled up into new agreement so finance company won't just write it off. Effectively, it's a loan to cover £2500 gap between part-exchange of your old car and settlement figure.

Your previous car was in negative equity and it didn't make any sense to part exchange this way. But since you decided to do this, finance company loaned you the money, which you owe them now.

I don't think you have a case. You agreed to everything and signed the paperwork.

Mercdriver

StewartTA wrote: »

Hi Everyone,

I have never posted before so hoping someone will be able to help advise me. I had a car that had six months left to run on the agreement at which point I could hand it back and walk away or pay the balloon payment.

My plan was to walk away. I had £1750 left of payments however the garage kept phoning me and I eventually relented and decided to go for another used car that had 4wd as we had moved to a remote area so it seemed like a good idea. They added £2500 from my current finance which I questioned but they said it balanced out in other areas and I had two of them telling me it was fine and it is my own fault I know to agree but I thought they made sense at the time.

I picked up the car however they only supplied one set of keys as they had lost the other set and said they would get them. That was only a minor thing that took 3 months for them to sort. In the meantime a few weeks later I went to the car and it was completely dead. The garage said it was my key that done it as I had not locked the door. Long story short, I had the AA out every 4 weeks to start it if it sat for more that two days, it went into the garage got a new battery, same problem, into the garage again for another new battery that was the manufacturer recommended one and still same problem.

I have service lights coming on even though it is not due and the garage wanted to rewire it but I was not convinced they knew what they were doing so I went to the finance company. This is ongoing but it looks like they might allow me to reject the car.

My problem though is that the finance company say they are keeping all my payments for the last six months to cover fair wear and tear at a cost of £2000 as they say its one payment for every 1000 miles which I think is excessive and they say I will still have to pay the £2500.

So my question is, are the finance company being fair? Should some of my payments at lest have gone towards the £2500? Are the garage liable in any way as they took my working car and sold it. I am not looking to profit or anything I would happily hand it back and walk away with nothing but it is looking like I will end up with no car and a bill for £2500 which I don't feel is fair and annoying as I would of handed my previous car back last month.

Sorry for the long winded explanation. All advice is greatly appreciated. Thanks

There you go, broken into paragraphs to make it easier to read. Not being a pedant, but walls of text are hard to read.

debtdebt

Owed £1750 on previous finance, allowed the garage to turn it into a £2500 debt when rolling into the new finance. Not a financially prudent move. Some would say an idiotic move.