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Credit report is wrong
Rhi99
Posts: 2 Newbie
Hi,
Am after some advice...my credit report is wrong from about 5 yrs ago. The company concerned have said it is wrong and will amend it...this was in June and it's still not been changed. I keep ringing up and am being made to feel like I'm being a pain but they still haven't done it!
What else can I do?
Am after some advice...my credit report is wrong from about 5 yrs ago. The company concerned have said it is wrong and will amend it...this was in June and it's still not been changed. I keep ringing up and am being made to feel like I'm being a pain but they still haven't done it!
What else can I do?
0
Comments
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Changes can take a month or so to update depending on the reporting cycle, I wouldn't be too concerned just yet.0
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Oh right! Didn't realise it took so long! Thank you. They have had since the 18th so will give them a few days!0
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Hi Rhi99
Unfortunately updating your credit file can take a little bit of time. Ultimately if you find they will not change it and you are confident the information is wrong (which it sounds like given the company has agreed with you), you can make a formal complaint. If you still can't resolve it you can take your complaint on to the Information Commissioner's Officer (ICO) www.ico.org.uk.
Best wishes
Susie
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0
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