Fighting First Parking LLP

isti111

Hello All,
Very sorry for the new thread, but I am just looking for advice - although it may be a little too late in the process now. But I shall just try and summarise briefly:-

1) in Feb 2018, I received two NTK letters from First Parking LLP, regarding parking breaches at a hospital car park (no ticket displayed). To give a little detail, the car of which I was the registered keeper was sitting on my 17 year old daughter's driveway. Her mother, and my nurse ex-wife took the car to work and parked in the hospital car park and didn't buy a ticket for two consecutive days - hence two letters
2) I immediately appealed them using .paymyparking.net - and set out who the driver was, and providing contact details for the driver. Although, I didn't receive any "email confirmation" to say that I had sent an appeal, just a pop-up window once the appeal button was pressed.
3) in April I received notification from National Debt Collections Ltd that their client First Parking LLP still wanted their money (charge now now doubled to £150). It was at this point I started digging around the internet for what to do, most advice was ignore this stage, but at no point have First Parking LLP told me why and upon what basis they have rejected the internet appeals - is that possible? should they have advised why the appeal was rejected?
4) The latest letter is now from dcbl - headed Legal Recovery Action - yet on the reverse it states - This case is not subject to High Court or Bailiff action. So, question is, do I still ignore this? or does the next letter take the cost past the minimum small claims threshold? do I write to First Parking? or dcbl ? or wait for the inevitable small claims process?

I have read the FAQ's and other threads on here, but it seems I may have missed a trick earlier in the process. Any help is much appreciated.

atroublestarter

Did you take a screenshot?


What was in the pop up window?


I'm no expert at all and I'm on here to get my own advice on a parking ticket I've also recieved from First Parking LLP, but I'm guessing they did have to respond to your appeal because you're supposed to get given the contact details of the IAS (Independant Appeals Service) / POPLA, with a number for POPLA to further your appeal if declined.

Redx

if it is DCBL and no court claim has been issued and so no CCJ has been issued, then its DCBL acting with their DEBT COLLECTOR hat on, not as bailiffs

so post #4 of the NEWBIES FAQ sticky thread deals with IGNORING debt collectors, including DCBL when they are the debt collectors

you could send FIRST an SAR using GDPR to get all their docs and evidence etc

you can also email the BPA with a complaint about BPA CoP breaches like not being offered a rejection and popla code within 35 days, a brief timeline of events and copies of ALL paperwork will be required with this complaint

FIRST (or their agent) should have issued a rejection and popla code, way back near the beginning

and because you named the driver, using POFA2012, you should not be being pursued anyway, hence why you complain

complain to your local MP too, seeing as MP,s are involved due to the new bill by Sir Greg Knight

time to get pro-active, dont sit back and wait

Coupon-mad

I agree, send F1rst a SAR by email (see the NEWBIES thread for a template in the LBC section of the second post of the sticky). Ask for all data held, all photos and letters and the electronic appeal you made, and their response. Do NOT tip them off what you are looking for!