Any way I can force TomTom to update my address?

Aylesbury_Duck

Mishomeister wrote: »

Why would I deliberately input the wrong delivery address just under the assumption the delivery driver will be using a TomTom.

Because you want your goods to arrive? Isn't that why you asked the question in the first place? If you don't want potential solutions, why are you here?

Mishomeister wrote: »

Even if I did so the driver would still struggle to find us as the signs show a different street name and our house number is different.

So put both in. "123 Smith Street, commonly on satnavs as 321 Jones Street."

Mishomeister wrote: »

The issue is not the drivers no updating the maps frequently enough it's TomTom who do no update their databases for year however pretend they release new maps every 3 months

Only partly. Assume TomTom update their maps today, how do you ensure that everyone who might possibly use a TomTom satnav to find your house applies the update? What next? Court action against a DPD driver who's failed to update his device?

You don't seem to be accepting that TomTom are a private company, you hold no power over them and they can choose how to operate their address database and it is you who needs to find a workaround solution so that YOUR choice of delivery agents deliver YOUR goods to YOUR address.

Mishomeister

Aylesbury_Duck wrote: »

So put both in. "123 Smith Street, commonly on satnavs as 321 Jones Street."
QUOTE]



Whenever there is an option or a space there to put additional info I do it.
However most often there is only possible to put one address.

powerful_Rogue

Mishomeister wrote: »

Council has renamed out property address in October 2016.


Although with some companies taking more than the others to get our address updated on their systems all the companies got thee within a maximum of a year or so.


All but not the laughing stock called TomTom.


Me and my wife are really fed up having to come out on the main road to help all the delivery drivers from Amazon ETC using TomTom and being unable to find us.


My wife has almost missed on a life supporting medicine delivery as she was unable to come out to the main road as she was unwell and with two kids.


I have already complained to TomTom about half a year ago or so and provided them with the correct address details, but it seams they just don't give a ...


Is there a way for me to force them to update their maps to reflect our new address change?


A possible threat by court action?

Have you looked at the below legislation?


Satellite Navigation Correction Regulations Schedule 2, Part 4

marliepanda

powerful_Rogue wrote: »

Have you looked at the below legislation?


Satellite Navigation Correction Regulations Schedule 2, Part 4

I like to think of myself as trusting, an optimist, a believer in the good of humanity.

But mostly I’m just gullible :beer:

stragglebod

Stop doing business with online stores who don't use competent delivery firms.

NotRichAtAll

It's not really tomtoms fault, the council changed your address perhaps you should be complaining to them.

mksysb

When you place an order, send them your latitude and longitude in the notes section.

Barny1979

The information for sat-navs is pulled from NSG info from individual council typically.

forgotmyname

Mishomeister wrote: »

I update my own TomTom whenever every update comes out, around every 3 months and there is still no address on it.


Google maps have updated it almost immediately.

I noticed google had removed Nottingham from their online map once, clicked the report problem on the map page and it got sorted within a few days.

Tell your delivery guys to use google maps? Your moaning about tomtom but what about garmin devices? What about co-pilot? and the many many other map apps and devices?