section 75 claim

marie_hc

I have read here that if purchased with a credit card you have up to 6 years to use section 75 and reclaim money back?

But what if you are not with this comapny anymore?

Can we approach the credit card company? and still make a claim?

thanks

mije1983

It doesn't matter if you are not with the card company anymore.

If you give even a shred of detail people will be able to help.

What is the issue?
What has the retailer said (although you don't have to approach them first, it can be easier)?
When did you buy it?
How much did you pay?

Browntoa

Forum guide to section 75

https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases/

marie_hc

mije1983 wrote: »

It doesn't matter if you are not with the card company anymore.

If you give even a shred of detail people will be able to help.

What is the issue?
What has the retailer said (although you don't have to approach them first, it can be easier)?
When did you buy it?
How much did you pay?

hi mije purchase of taps. manufacturerer has declared them faulty bought 5 and half year now. paid over £500... manufacture paid shop back no quibble. shop won't pay us the rest or vat.

shaun_from_Africa

marie_hc wrote: »

manufacture paid shop back no quibble. shop won't pay us the rest or vat.

As you mention VAT, did you purchase as a consumer and pay a VAT inclusive price or was it a business purchase?


Even though the taps are faulty, this doesn't mean that you are entitled to a full refund.
The Consumer rights act allows a retailer to withhold some of the original price paid to cover the good use of the goods that you have had and after 5+ years, you may not get too much back.

mije1983

marie_hc wrote: »

hi mije purchase of taps. manufacturerer has declared them faulty bought 5 and half year now. paid over £500... manufacture paid shop back no quibble. shop won't pay us the rest or vat.

So they have paid you something then? How much?

MB69

Wow, it is like pulling your tooth out.

Why don't you just say the whole story, and then someone might be able to help you.

TadleyBaggie

They've previously opened two other threads on the same subject.