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blueblue76
Posts: 3 Newbie
Morning!
I had 2 loans with HFC which completed in 2003.
HFC merged to become HSBC
I have the account number of one of the two accounts but HSBC still say they can’t find my details and unless I have any paperwork (which I don’t, save for my Experian credit file report) I can’t go any further.
I’ve tried the ombudsman and again hit a wall.:mad
Does anyone have any ideas where I can go from here please?
TIA
I had 2 loans with HFC which completed in 2003.
HFC merged to become HSBC
I have the account number of one of the two accounts but HSBC still say they can’t find my details and unless I have any paperwork (which I don’t, save for my Experian credit file report) I can’t go any further.
I’ve tried the ombudsman and again hit a wall.:mad
Does anyone have any ideas where I can go from here please?
TIA
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Comments
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If you have no documentation and they have no documentation then its usually game over.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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As above, without any documentation from your own archive, there is nowhere to go with this. You can send a Subject Access Request (SAR) to the bank, which will provide everything HSBC still have on file for you. However, it sounds as if records of your HFC finance have been deleted 15 years on.blueblue76 wrote: »Does anyone have any ideas where I can go from here please?
Sorry.0 -
Thank you both
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You could do GDPR with hsbc but it may not show anything. you could also do a GDPR from the account that you paid loan from as it should show their account numbers with payments0
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powerwillyno18 wrote: »You could do GDPR with hsbc but it may not show anything. you could also do a GDPR from the account that you paid loan from as it should show their account numbers with payments
It's still called a SAR, GDPR is just the legislation that covers itSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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