Admiral Car Insurance

Hattie_s24

Hi guys,
Just hoping for some advice.

I am in the unfortunate position where I have had 2 claims in the past year (also my first year of driving).
Both were non-fault; one theft of vehicle and one where an uninsured driver drove into the side of me and was found to be at fault (MIB refunded my excess and admiral have allowed my no claims bonus).

My renewal came in at £2800 (outrageous). I've managed to get it down to £1345, but they have said it will have to go through the pricing team as it's such a big discount. They weren't able to tell me how they'd gotten to the ridiculous renewal price of £2800 to start with.

My question is, I've done a quote on a comparison website with 1 letter changed in my name and identical details of the claims etc and got £945 with admiral. I understand this would be a new customer price. The woman I spoke to this evening tells me they are unable to match this price.

When I use my correct name, no quote comes up for admiral or its sister companies.
Do admiral have a system where existing customers cannot get quotes online through comparison websites, or have I been blocked out for some other reason?

Thanks, Harriet

dacouch

A theft claim is not regarded as non fault by Insurers, are you entering it as fault or non fault

Hattie_s24

I know this, sorry my wording was incorrect. One claim that does affect my no claims and one that does not, but I am not to blame for my car being stolen; that's what I meant!

Hattie_s24

To answer your question, I'm entering it as theft - write off, no claims bonus affected (so fault claim)

EdGasketTheSecond

Use a price comparison site rather than Admiral and see what other quotes you get.


Admiral now block all existing customers from getting quotes online; they want you to ring customer service to be quoted a more expensive renewal. So my advice is see what Admiral offer; then try the market generally and change insurer if it is better.