Advice on how to tackle

FloKane

Hello team


I am nervously hoping you will be able to help me.
I received a letter from BW Legal last week saying I owed money for a parking fine that I did not pay. As their website is not working and nobody responded to my email I had to call them.
As I suspected they admitted the original PCN issued by Total Parking Solutions was sent to my old address. Apparently the car registered in my name overstayed in a car park near work on March 8th, this is the same week I moved house and I sent my papers to DVLA immediately to update my address, my v5 is dated 22 March.
BW Legal said to send them proof so I have but they also said because the parking operator sent it to the address I was registered at then it still stands and I owe £124! This is awful.

I just hope you can give me some link to legislation that says the price should revert to the original fine amount.






I should add I have read your very helpful thread called **NEWBIES!! PRIVATE PARKING TICKET? OLD OR NEW? **READ THESE FAQS FIRST!** and clicked the link at the bottom to start my own query so I hope this reaches the right people

Coupon-mad

I just hope you can give me some link to legislation that says the price should revert to the original fine amount.

LOL, you must be joking:

1. You won't be paying anything, so stop ringing them and blabbing about who was driving...

2. We don't let posters here act like victims and pay these scumbag firms.

3. Of course there is no such legislation, it's not a real fine, it's a scam!

I should add I have read your very helpful thread called **NEWBIES!! PRIVATE PARKING TICKET? OLD OR NEW? **READ THESE FAQS FIRST!**

What to do in reply to a LBC, is in post #2 of that thread.

pogofish

Looks to me like you need to go back and read the sticky again - properly as you seem to have missed the boat completely.

FloKane

Thank you Coupon-mad for confirming it is the LBC response I need to work with. I had thought this sounded like my situation however I found it hard to be sure and did not want to make a bad situation worse with a flimsy argument and amateur understanding.
I think the letter Daniel san wrote is appropriate for my situation so I will get on with that and send by post.


I have not received the PCN yet. I did receive a letter to my address saying the case would be on hold but then received the email saying the amount was due and owing.

FloKane

Hello again . I posted the letter recorded and it was received on July 16th. I have still not received the PCN but the letter states this again.
I guess I just wait now?
Awkwardly I am due to move again next week, I am lucky to have secured my own place for the first time. I suppose I inform them of my address change..
Friendly advice gratefully received.
Yours faithfully

FloKane

Hello and help please


I have now received a letter in response to mine. It says I still owe, on the front it says the £124 , on page 2 it says 100 + 60.
I still haven't received the actual PCN, so I cant register an appeal with POPLA but I'm going to call them at lunch.
Do I write to BW again asking for the PCN?, it says I've only got 14 days to pay up


I don't know what to do now

Quentin

Don't ever call a PPC!


(Are you sure you have received a LBC (aka LBCCA) rather than a debt collecting letter?)


HAve you read up on this game in the newbies faq thread as from your posts you don't seem fully up to speed on this?

The_Deep

You owe nothing unless a judge says so, and it is not a fine, it is a scam.

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41 recently.

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

System

I still haven't received the actual PCN

If you have asked for personal information they must treat it as a Subject Access Request under the new Data Protection Legislation. They have up to 30 days to reply.

If it is less than 30 days, then write to them to say that you asked for personal information on xx/xx/xx and you expect them to send it within 30 days, the latest day being xx/xx/xx. Any failure to do so will be referred to the Information Commissioner's Office.

On 31st day if you have nothing, raise a complaint with the ICO and copy them in.

FloKane

Ok i'll send the reminder about the 30 days, thank you.


I still don't know how I'm going to resolve this situation however. This site is a brilliant resource and I'm trying to use it best I can but some of the responses are less than helpful

Quentin

You didn't answer the question regarding whether or not you have received a LBC??