Documents from solicitor for somebody else

Davesnave

avacapri wrote: »

like some poster said it could be someone 'young who could not care less' or old that needs to be put out to grass (incredible)

Should that not be 'inedible'?


As a doddering old fool, somewhat over pension age and without four stomachs, I'm really not sure.

cherryx3x3

m0bov wrote: »

Here we go.....COMPO!

Haha!!


Why on earth would I want compo for something that isn't affecting me personally.


Its not my private documents that are in someone else's hands.


I should have known better than to ask on a forum full of people stuck up their own backsides.

cherryx3x3

avacapri wrote: »

you could always raise a complaint about the solicitor with whoever they are regulated by, the sra.org will have details about complaints procedures, if the documents are important please dont delay in getting them back as you could be harming someone's house purchase/sale.
people do make mistakes and like some poster said it could be someone 'young who could not care less' or old that needs to be put out to grass (incredible) or it could be a mother with a newborn that has not slept properly for a week.

people make mistakes - but it is your right to complain

We have been on holiday for 2 weeks so the documents will have already had a slight delay.


We are going to take them to the person they are actually intended for rather than back to the solicitor so they are aware of the mistake.

robatwork

"Everyone makes mistakes"

But we learn from our mistakes, and if the mistake isn't highlighted to whoever made it and their boss, how will anyone learn anything.

A lot of the replies here are symptomatic of what's going on in schools where we mustn't have the words "failure, mistake, wrong" or put little Timmy in the lower set because he isn't very bright. It's a race to the bottom and we're miles ahead of a lot of the "developing" world.

Never mind compo - someone cocked up, and the company who pay money to the person who cocked up should know about it to ensure a lesson is learned.

Davesnave

cherryx3x3 wrote: »

I should have known better than to ask on a forum full of people stuck up their own backsides.

You have had a range of opinions, which is what you asked for by posting on an open forum, yet you pick out one you don't like and insult everyone.


Revealing, or just someone who doesn't 'get' forums?



I'd do what you plan to do if the true recipients are local. They can take the matter up. I'd be worried that if I took them to the solicitors' office some minion would whisk them away and any mistake would be covered-up. While I wouldn't want a public hanging, if I owned the firm I'd want to know about errors and who'd made them.

hazyjo

cherryx3x3 wrote: »

I should have known better than to ask on a forum full of people stuck up their own backsides.

UNREAL LOL :eek:


Better shut my mouth before I say something I regret (if I can get it open after being firmly wedged up my backside) or I'll get banned.

need_an_answer

Whilst I've been clearly in the minority, I still feel others opinions have been totally valid.

not sure what the OP was expecting but if you ask for an opinion that's usually what you'll get.If you wanted agreement then you needed to have made that clear as what you were seeking from other posters

thelem

KingMob wrote: »

How does GDPR apply?

GDPR is all about protecting your personal data, and applies to paper as much as it applies to electronic communications. It's not just about opting in to email mailing lists.



Under GDPR this would be called a Personal Data Breach, see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/personal-data-breaches/


Once the solicitor becomes aware of the data breach, their Data Protection Officer has 72 hours to assess the data breach and, if it is serious enough, notify the ICO. How serious the breach is will depend on what information has leaked, how much information was leaked, and who it was leaked to.


In this case it doesn't sound like the leaked data will have caused any harm, but it easily could have done. Imagine if it was sensitive information sent to the wrong party in a messy divorce. Or it could be a document that reveals the identity of a protected witness in a criminal case.


To the people who has said "it's just human error, what good will a fine do?" A large enough fine or other penalty will make the solicitors review their processes to ensure it doesn't happen again. For example, they could insist that all letters get checked by a second person before being posted. A lot of the GDPR regulations were already covered by the Data Protection Act, but the maximum fine has increased from £500k to 4% of global company turnover, which is why companies are suddenly taking notice.

ThePants999

thelem wrote: »

A lot of the GDPR regulations were already covered by the Data Protection Act, but the maximum fine has increased from £500k to 4% of global company turnover, which is why companies are suddenly taking notice.

Strictly speaking: 4% of turnover or !!!8364;20M, whichever is higher!

(Just had to sit through GDPR training at work, yawwwwwn)

But in this particular instance, the appropriate fine would probably be about a fiver.

steampowered

cherryx3x3 wrote: »

I should have known better than to ask on a forum full of people stuck up their own backsides.

It should be possible to hold a different opinion to other people without insulting them.

Insulting people that disagree with you, or assuming that they must be wrong/stupid, is a very sad way of looking at the world.

The next time someone makes a massive issue out of a mistake you make - whether at work or in the home - perhaps you will think of this incident!