Holidaysafe charge

slhqoue

Hi there,

I tried to purchase annual travel insurance from Holidaysafe. The website stated there was an error when I had put my card details in and confirmed, and that I may have been charged. I had been charged - around £48 - but received no insurance.

This was two weeks ago and Holidaysafe have refused to refund me the money, citing delays and that they are 'looking into it'. I've provided a payment identifier number from my bank but don't know what else I can do.

Any suggestions as to what my next course of action should be?

Thanks

Quentin

You look to maybe have had a lucky escape!


See this thread for feedback on this insurer:


https://forums.moneysavingexpert.com/discussion/4044379/holidaysafe-travel-insurance-your-feedback


You will see their rep gets alerted to every mention of their name and soon turns up on a damage limitation exercise to get you off the forum!


But do make sure your Bank/Card Issuer is aware of this and the unacceptable delay and hassle they have caused over this