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VW Finance, hmm...

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Hi


We had PPI with car finance from 1999-2004.



VW Finance are saying the insurance was with Black Horse so we have to lodge our claim with them; surely if it's mis-sold, the complaint lies squarely with VW Finance?


Anyone had similar issues?


Thx, Andy

Comments

  • 3narf
    3narf Posts: 11 Forumite
    Ah, OK. Apparently the whole agreement was underwritten by Black Horse. I'm redirecting my claim that way.
  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you bought via a dealership you are wasting your time.
  • dunstonh
    dunstonh Posts: 119,754 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    VW Finance are saying the insurance was with Black Horse so we have to lodge our claim with them; surely if it's mis-sold, the complaint lies squarely with VW Finance?

    The complaint lies squarely with the dealer that sold it to you. Not the lender.

    However, as its 1999, the dealer wont be interested as its 5 years before they were regulated.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Nasqueron
    Nasqueron Posts: 10,756 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The person who sold it to you is liable, not the company that provided the finance or the insurance unless their agent was the one selling. As above though as you bought it in 1999 it's pre-regulation so there is no complaint as the dealership was not covered at the time.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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