How can I make a neighbour dispute official?

Smodlet

vet8 wrote: »

I would call the next day and go through this sort of ground hog day scenario repeatedly. Eventually after speaking to all sorts of pleasant, but very unhelpful call centre staff I was given a case manager who finally told me last week which neighbour it was. In the meantime they had sent another phone engineer on a time wasting trip to connect the phone to the non-existent line.
Finally, a few days ago the Open Reach guy came around and I got some sense. I had asked repeatedly to be able to talk to him as he seemed the only one who knew what was going on, but I was told Open Reach are not customer facing and you cannot call them.

Alter some details, add others in and you have summed up what my life was for five years, vet8. It's no wonder I'm a few marbles short of a tournament these days, is it?

I can only suggest you follow Money's and Davesnave's suggestions. It may be worth making a formal complaint emphasising the lack of mobile coverage and giving the scenario of being unable to call the emergency services. Should you need to do so, I imagine you might pound on the so-helpful neighbour's door at crazy o'clock and ask to use their landline...

Good luck and please let us know the outcome.

[Deleted User]

vet8 wrote: »

The entire situation has got very weird...


...I will speak to him but I am trying to understand all the options before I speak, but basically if he has said no there is not a lot I can do, I am not going to beg him. As I have said on here several times the laying of the cable in the verge will cause him no bother AT ALL so I cannot understand why any reasonable person would refuse, if the roles had been reversed I would have said yes immediately.

You're aware that it's you that's making it weird I hope. The options you're still trying to understand (for some strange reason) are that OR wants to put a cable under the verge and you still haven't actually spoken to him. Is he moving to get away from you?

DoaM

Huh? Was there a :spam: post that resurrected this thread?

moneyistooshorttomention

DoaM wrote: »

Huh? Was there a :spam: post that resurrected this thread?

Not that I noticed.

There was a post (from me) asking how things panned out eventually. Don't know where my post has gone:huh::huh::huh:

Davesnave

I think it was just someone desperate to give their opinion, not that it added anything to what's already been said.

Digging this up certainly seems weird. However, it would have been nice to have an update from the OP, so if that's achieved it won't have been a total waste of time.

[Deleted User]

My fault probably for digging it up, I came to it via a link in a different thread and never noticed the dates.

That said I stand by my opinion that the OP knew the owner of the property that was in front of the offending verge and after (at least 4 months?) still hadn't spoken to him, that is weird no matter which way you cut it.

Sibz

In this time the OP my have purchased (gotten hold of) some moles, trained them, and had them dig the necessary trench.