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Reject a car
Hi, purchased a second hand Toyota Yaris at the end of December 2017 on my credit card. Had to be bump started but said this was due to it being idle. I replaced the battery 5 days later. There was a leak under the car at the front. I took the car back, they replaced the radiator. The next day the head gasket blew. This was within 18 days of purchase. I rang and said I was rejecting the car, he said sold as seen. I sent a rejection letter, which he received within the 30 days I am allowed.
I asked HSBC to get involved, they have been so slow. Once I did this the car dealer wanted the car back to fix it. I refused as I did not want another bodged repair and I wanted a refund. I had the car checked and gave them the report, I even said I wS happy for a third party to look at it. Now, nearly six months later my claim has been refused as I did not return the car. HSBC haven't told me yet, I have had to phone them constantly for any update. I was not even aware it had been sent to Visa. I will be left paying for a car and as I am 63 and due to retire in the next three years I will not have the money to replace the car. Any positive feedback please
I asked HSBC to get involved, they have been so slow. Once I did this the car dealer wanted the car back to fix it. I refused as I did not want another bodged repair and I wanted a refund. I had the car checked and gave them the report, I even said I wS happy for a third party to look at it. Now, nearly six months later my claim has been refused as I did not return the car. HSBC haven't told me yet, I have had to phone them constantly for any update. I was not even aware it had been sent to Visa. I will be left paying for a car and as I am 63 and due to retire in the next three years I will not have the money to replace the car. Any positive feedback please
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Comments
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Surely you knew you had to return the car, or arrange for it to be collected?0
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He wanted it back to repair only and advised he was not* going to allow me to reject the car. I spoke to a legal person from the AA who confirmed I should not return it as he was adamant it was sold as seen.0
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My only alternative is to try to repair it but the costs my be huge and I do not know what other avenues are open to me0
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Did you stop using the car when you rejected it?0
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Someone has suggested a type of sealant? Is this even an option? Sorry I seem to be the only one commenting on this0
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Yes I haven't used the car since, been using trains and buses to get to work.0
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I don't know if it was caused by them not fitting the radiator correctly. Head gasket went the day after I got it back from them after they had fit it.0
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Part of rejecting the car involves returning it. As it appears you didn!!!8217;t do that you will have to insist on your statutory rights that the dealer fixes it. Their obligation to do so hasn!!!8217;t ended just because 6 months have elapsed, especially as it died about 3 minutes after buying it.
How much was it, anyway?0
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