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Mobile phone purchase

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2

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  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    macman wrote: »
    The retailer can repair, replace or refund-their choice.


    But as they are in Singapore not the UK it's their legislation that would apply - do you know if that includes the repair/refund/replace options?
  • Exemplar
    Exemplar Posts: 1,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Aylesbury_Duck wrote: »
    It is international. It just doesn't work in the UK.

    Love the fact that some people assume that the UK is the centre of the universe...

    International does NOT mean that the UK is covered as a Singapore company may assume that Pan-Asia is international.

    Same as some EU devices will not work internationally in places like the US etc.
    'Just because its on the internet don't believe it 100%'. Abraham Lincoln.

    I have opinions, you have opinions. All of our opinions are valid whether they are based on fact or feeling. Respect other peoples opinions, stop forcing your opinions on other people and the world will be a happier place.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The phone does work in the UK. It's the warranty that doesn't...
    I would not be returning the phone without some information from the seller or their UK contact about what warranty or repair they are offering.
    No free lunch, and no free laptop ;)
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Any news OP ?
  • owen_money
    owen_money Posts: 764 Forumite
    Exemplar wrote: »
    Love the fact that some people assume that the UK is the centre of the universe...

    No assumption, it is
    One man's folly is another man's wife. Helen Roland (1876 - 1950)
  • alanrp123
    alanrp123 Posts: 409 Forumite
    After aiting a long time, I took the seller to the small claims court.
    I received a refund from them within 24hrs, including the court costs, so a GREAT result!!
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    alanrp123 wrote: »
    After aiting a long time, I took the seller to the small claims court.
    I received a refund from them within 24hrs, including the court costs, so a GREAT result!!


    Glad to hear you got your money back, presumably the seller was not in Singapore at all.
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,761 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 12 August 2018 at 4:57PM
    How did you take them to the small claims when the seller is out of the UK.

    This doesn't seem to ring true - only 3 weeks ago you were packing the phone up to send it back and in that time you have initiated small claims action and had a refund :eek:
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • photome
    photome Posts: 16,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Ms_Chocaholic wrote: »
    How did you take them to the small claims when the seller is out of the UK.

    This doesn't seem to ring true - only 3 weeks ago you were packing the phone up to send it back and in that time you have initiated small claims action and had a refund :eek:

    I was thinking the same,, the time scale doesn’t seem to work
  • twhitehousescat
    twhitehousescat Posts: 5,368 Forumite
    1,000 Posts Third Anniversary Name Dropper
    14 days after papers are served , no reply OP wins , but wins what? , and serves papers where?
This discussion has been closed.
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