Solicitors redemption blunder means an extra bill

doozeruk

Hi everyone

We successfully completed a remortgage last Monday and are very happy to have a little more money and less monthly payments, great result.

What is not a good result though is when 3 days later we receive a letter from our old mortgage company explaining a downfall of over £700 in our redemption payment now needs paying up!

Today out solicitors admitted that they had made an admin error and with a nice apology they would like us to pay the monies to cover the mistake they made. Had we recieved information of the afore mentioned monies being due at the time or indeed before the completion I would not have a problem paying up as obviously this would be something I would be expecting. We received no pre completion documentation and indeed if it hadn't been for me calling the day before completion I would not have had a redemption figure at all. The redemption figure they sent me the day before was the statement with the £700 shortfall.

So as the solicitor is clearly, and readily admits they are to blame for this mistake, and without us acquiring any documentation to show otherwise, are we still really liable to pay this amount?

Thanks in advance.

Red-Squirrel_2

Who supplied the incorrect redemption figure?

Thrugelmir

Mistakes happen.

Solicitors are well versed in collecting unpaid debts if you believe that you shouldn't pay up.

Likewise the redemption statement is for you to check. Whether it be right or wrong. Why didn't you notice the mistake?

doozeruk

The mortagage company produced the correct redemption figure for the solicitors which was unseen by us. The solicitors then sent us a completion statement with the wrong figures on.

We had no idea what the precise amount was going to be and the only figure we were shown was the wrong one so we can't be held responsible for noticing a mistake surely.

greendoor665

So it's not an extra bill then, it's just the correct bill. Just because the solicitor initially told you the wrong amount doesn't get you out of paying it. I understand its annoying to find out you're £700 less well off than you thought but you'll have to suck it up and pay.

Doozergirl

I don't have any help to offer, I just wanted to say hello to a fellow Doozer. :wave:

victoriavictorious

We received our completion statement yesterday from our solicitor via email, with a note to ask us to check the figures to make sure they tallied with what we expected (they did not, I queried it, it was sorted.)
You really should have known in advance how much mortgage was outstanding, even if only to be in a position to challenge a redemption figure that may, for all you knew, have been incorrect?

warby68

Its not an extra bill - its a mistake, annoying but a mistake.

Your grievance with the solicitor is about the MISTAKE not about the money, you genuinely appear to owe that.

Richard_Webster

Basically, you have to pay up as it is a genuine mistake and you were notified quickly of the mistake.

The only way you can claim anything against the solicitor is if you acted to your detriment by spending some of the money between getting the initial figure and getting the corrected one.

doozeruk

I appreciate your answers guys and hello doozergirl :hello:



It is annoying and yes it is a mistake, a costly one to us considering the fact we actually got LESS than the figure we had originally been estimated, be it only £400 less.


All of the money is already allocated to renovation work which is booked in, so to be down £400 already and then be told there was a mistake and another £700+ is owed makes this even more annoying I have to say.


As a buisness owner myself I would not like to think I could make such an error on such a large sum in the first place and if I did I would take it on the chin as my fault and suck it up. Thats honesty for you though.

kirtondm

What I dont get is why you had not worked out the figure yourself? To be £1100 of expectations is signficant.

when moveing we have always had an idea to the nearest £100 where we should be?

So its not costing yor more it is the correct amount you just had not estimated it correctly yourself?