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Wedding shop liquidation

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  • Understandably the designer won't disclose what the exact wholesale price was but based on the experience of other brides who bought dresses through this shop they were, on average, offered a c.50% discount on the retail price.


    And I completely accept that this situation is not the fault of the designer. But nor is it our fault. Putting aside the fact that they are a global company with a flagship store in Knightsbridge, a reasonable settlement between two parties would be to split the amount they are owed 50/50. For us to pay 100% is unfair and to demand that we pay +100% of what they are owed is beyond the pale.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You!!!8217;ve got a lot of time.it could be worse your wedding could be two weeks away
  • Johno100
    Johno100 Posts: 5,259 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Understandably the designer won't disclose what the exact wholesale price was but based on the experience of other brides who bought dresses through this shop they were, on average, offered a c.50% discount on the retail price.

    And I completely accept that this situation is not the fault of the designer. But nor is it our fault. Putting aside the fact that they are a global company with a flagship store in Knightsbridge, a reasonable settlement between two parties would be to split the amount they are owed 50/50. For us to pay 100% is unfair and to demand that we pay +100% of what they are owed is beyond the pale.

    But isn't 100% what you originally budgeted for and what you hope to recover via a chargeback?

    So with your solution you'd get the dress at the wholesale price (estimated to be 50%) and get the full amount you originally paid from your card company for your back pocket.
  • 100% is what we have already paid and while the Chargeback claim is outstanding I'm not budgeting a 100% recovery.
    The designer on the other hand has no right to expect more than they are due. They are trying to generate additional profits from the distress caused by their stockist going into liquidation.
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Is the dress a generic size (10, 12 etc) or was it made specifically to your fiancees measurements? If the latter you will be in a much stronger position to negotiate a reduction from what they are currently asking as they will find it much harder to sell a non-standard dress.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thanks but we have checked with companies house, spoken to the liquidator and spoken to the designer on the phone and it all checks out.


    Based on comments left on social media we think approximately 60 brides-to-be have been affected. Although every other designer who chose this shop as a stockist has offered customers to pay the wholesale price and others have offered free veils as a gesture of goodwill etc. Our designer however continues to demand full retail price

    If this situation is being discussed on social media I would use that to your advantage.

    Perhaps try publicly messaging the other designers involved asking if they have any samples or returned dresses your fiancee could buy as your designer is trying to profit from the debacle. Naming and shaming might make your designer see sense ;)
    Accept your past without regret, handle your present with confidence and face your future without fear
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Good thinking.
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