KADOE contract are the DVLA right??

Moony222

Hi all,


Excel parking applied electronically to the DVLA for my keeper details well outside the 14 days limit for an ANPR event. I wrote to the DVLA and they state that this was not a breach of their KADOE contract. I'm more then a little surprised as an adherence to the section 4 of the POFA seems mandatory both in the KADOE contract and the IPC's members conditions. I was wondering how they're able to avoid a breach as they clearly don't conform. Is there some secret exclusion clause somewhere?

waamo

They can apply late. It means they are unable to rely on POFA to transfer liability from the driver to the keeper though.

fisherjim

Moony222 wrote: »

Hi all,


Excel parking applied electronically to the DVLA for my keeper details well outside the 14 days limit for an ANPR event. I wrote to the DVLA and they state that this was not a breach of their KADOE contract. I'm more then a little surprised as an adherence to the section 4 of the POFA seems mandatory both in the KADOE contract and the IPC's members conditions. I was wondering how they're able to avoid a breach as they clearly don't conform. Is there some secret exclusion clause somewhere?

No, you just don't quite understand the system yet.

Moony222

Thanks Waamo. Isn't that through the form route where they have up to six months? On my SAR to the DVLA it looks like they used the standard electronic request.

KeithP

From the KADOE contract:

B5. Time Limits for Data Requests

B5.1. The Customer may request Data using the KADOE Service relating to events that occurred on or after the Commencement Date of the KADOE Service.

B5.2. The Customer may request Data relating to events that occurred on the day that the request is made, or in the preceding 26 weeks.

So they can request data up to six months following the event.
Their 'reasonable cause' is to ask the Registered Keeper for the name of the driver.

Coupon-mad

precede
verb
gerund or present participle:
preceding

come before (something) in time.

The DVLA havent a clue what they are doing or saying, and are flailing against abedegno, here:

https://forums.moneysavingexpert.com/discussion/5845514/article-13-gdpr-data-protection-act-2018&page=3

Excel parking applied electronically to the DVLA for my keeper details well outside the 14 days limit for an ANPR event.

Honestly I can't understand how people get this idea that there is a '14 day limit' set in stone, to send a NTK. Maybe it's some rubbish in the flawed MSE article? This forum does NOT say that.

That's only a POFA deadline, for NTKs that claim 'keeper liability'.

The NEWBIES thread tells you that PPCs do not have to use the POFA.

Moony222

Thank you KeithP


B5.2. The Customer may request Data relating to events that occurred on the day that the request is made, or in the preceding 26 weeks.


but doesn't that have to be via a specific request by form (with evidence?) and not the standard electronic route for ANPR? Apologies if I'm wrong.

Coupon-mad

No it doesn't.

KeithP

Moony222 wrote: »

Thank you KeithP


B5.2. The Customer may request Data relating to events that occurred on the day that the request is made, or in the preceding 26 weeks.


but doesn't that have to be via a specific request by form (with evidence?) and not the standard electronic route for ANPR? Apologies if I'm wrong.

Of course not.

That whole document is talking about the electronic service.

Another quote from that doc:

"KADOE Service" means the provision of Data regarding the Keeper of a
Vehicle at the Date of an Event using the electronic service detailed in the
KADOE External Interface Specification electronic service.

Moony222

Thanks folks,


These guys have been dogging me for over two years when I wasn't the actual driver so was looking for an angle. Was getting my family and I down to be honest

fisherjim

Moony222 wrote: »

Thanks folks,


These guys have been dogging me for over two years when I wasn't the actual driver so was looking for an angle. Was getting my family and I down to be honest

Exactly, that's their business model bluff, lie, write, confuse, bully, all equates to a way of scamming money from the ill informed !