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Credit Searches

Two months ago I applied for a Capital One Card, and it was declined.
Capital One did a search on my Credit File as is usual, no problem there, but after they decined my application they did another seach, which has resulted in two of my other cards having my limit's reduced.
I have asked them and Experian to remove the second search and they have both refused.
Can Capital One do this legally, if not any suggestions where I go from here.
Aiming to be debt free....but still off target

Comments

  • vwman_3
    vwman_3 Posts: 688 Forumite
    Anyone Please.........
    Aiming to be debt free....but still off target
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Was the second search a "credit card" search or an "ID Enquiry" (or similar) search? If the latter, then other lenders won't see it because it's classed as an unrecorded enquiry.

    I suppose though, that your only option is to invoke Capital One's official complaints procedure.
  • vwman_3
    vwman_3 Posts: 688 Forumite
    Thanks for the reply and advice.

    The second search was a full credit search, which in my limited knowledge should not have been done.
    Aiming to be debt free....but still off target
This discussion has been closed.
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