Windows 10 disaster HELP

grannytwice

Hi , Wonder if anyone can help, got a large automatic update from Windows 10 , now when I sign into my computer only getting a blank blue screen , don't know what to do, not very techy. Is this the end of my laptop? so annoyed although my machine is a few years old it suits me fine and I have a lot of family photos and things on it . so upsetting as I wouldn't have chosen to update. as everything was running slow but fine. Thank you for any advice anyone has.

EveryWhere

https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

LadyDee

And the first thing to do is when you get it running is make at least 2 independent backups of those precious photos - and you could store them up there in the cloud too :-)

grannytwice

Thank you for your help , managed to get computer started in safe mode with the link you shared. Have ordered a memory stick and will get all my photos moved ASAP

Neil_Jones

Memory stick is fine initially but bear in mind they break easily which is why they are cheap. Don't use them as your only backup.