Large Companies Using Ransomware

[Deleted User]

John_Bains wrote: »

Reason for edit: Too many negative replies

Oh please!

System

Moneyineptitude wrote: »

Oh please!

Yeah it’s ok for OP to make unfounded accusations against companies but let’s just delete it like it never happened after people already seen it and then to shift the blame onto others claiming too many negative replies.

I think the forum moderators need to look at priorities here. If you want to enforce politeness into these forums by removing posts then you should be looking at posts that basically slander companies based on unfounded claims.

tempus_fugit

John_Bains wrote: »

Thanks for the opinions. I hope that all who experience this kind of thing report it to Trading standards. Clearly companies will infiltrate boards like this and try and Rubbish Posts. Of coarse I am in communications with CANON UK.

Firm ware on the Printer was updated and various COM and C++ services added to the extent that even without the Network the Printer will not allow the user to change settings. I can Video tape this. It has a fixed IP that is not within my Network. Without talking to CANON IT support it is Impossible to know or understand what the COM objects are supposed to be doing or what the services are doing. Go think about this before loud mouthing and calling experienced users lairs. Shame on you.
The IT Firm were clear and sent an MSG asking for £200 a year where is the lie in this?
The printer will not function unless I pay the £200 a year where is the lie in this?
I contacted CANON and have the support reference numbers.
Think what ever you like but for the poor consumer who is Impacted by this its a disgrace some of the responses I have seen. Fact is there are firewall logs, IM messages saved, emails etc about my comms. with CANON.I now have a £300 printer that is useless unless I pay CANON IT support another £200 a year. Disgraceful.To be clear they wanted £200 a year to run Bull Gaurd on my network once a month and re enable my Printer. They would also "clean up my network" and carry out "general maintenance" If you think I am lying sue me.

Hilarious. Thanks for this, you have given me quite a laugh.

scd3scd4

errrr..............I know very little about computers but I know about the TalkTalk scam...........the you have problems with your computer scams. And I defo don't let them have remote access with programs like TeamViewer!!!

shaun_from_Africa

John_Bains wrote: »

This is based on my Experience.
Reason for edit: Too many negative replies

Surely someone who has "been in IT for over 20 years" knows about cached internet pages!
https://webcache.googleusercontent.com/search?q=cache:_cQly1OF6CAJ:https://forums.moneysavingexpert.com/showthread.php%3Ft%3D5860781+&cd=1&hl=en&ct=clnk&gl=tt

The original post in full.

This is based on my Experiance.
I have been in IT for over 20 years and am fully capable of assessing abuse on my Network. Recently I have seen a growing number of large companies including Amazon,Google and Microsoft harvesting data from users Networks and then selling it on. I hope this practice will be brought to an end soon.

However this post is about my recant Experience with CANON printers.

In summary CANON IT Support which I believe is provided by an overseas IT company Demanded I pay them £200 a year to ensure that my Home Network was "un interrupted" and if I wanted my Printer to work again.
While I was on the call to them they were able to get full details of my Network, Router services ruining on my PC etc from their Cloud system.

Apparently they harvest this Information under the disguise of "Usage Statistics" that the printer sends to their cloud service. Even if you try and disable this service it carries on sending data. If you read the CANON small print it says you can not disable this service. I feel that is wrong and unacceptable.

While I was on the call the IT agent logged into my Virgin Media router and my PC without me giving any permission. The Agent went on to show me error reports in the Event panel claiming that the Virgin Media Network was Viruses and that only one of their Agents could fix this for me at £200 per year.

When I pushed to know what I would get for £200 I was told by CANON that an Agent would run "BullGaurd" once a week on my network and that it would all be done remotely I would not need to be in or give any permissions. I was also told several times that CANON would support my Virgin Media Hub and put my Printer back online.
I declined the offer and immediately my Printer stopped working completely and other devices on my Network including my Alexa started to get blocked on my Router. I immediately pulled out the power to my Router.

In Summary it is my experience and view that CANON and their IT Support team were Infecting my Network and then holding me to Ransom to Pay them £200 a year to stop the attack on my Network. Because I refused my Printer no longer works because CANON have made some settings on their cloud that stops the printer working. Before any print Job the printer communicates with CANON cloud.

I hope that if enough people who suffer this kind of attack report it hopefully somthing will be done about it.

Thanks

[Deleted User]

shaun_from_Africa wrote: »

Surely someone who has "been in IT for over 20 years" knows about cached internet pages!
The original post in full.

The whole of the original post was already quoted (#6) , using the same method as you did to retrieve it.
Do pay attention..

foxtrotoscar_2

I see 'The Forum Team' have one their usual wholesale deletion job on many posts that were actually quite relevant to the OP not having a Scooby about what happened...he really hasn't.


He clearly wasn't dealing with Canon initially...I'm not sure he has subsequently.

shaun_from_Africa

Moneyineptitude wrote: »

The whole of the original post was already quoted (#6) , using the same method as you did to retrieve it.
Do pay attention..

The post from BOP was copied from the opening post at around midday on Tuesday and the OP didn't delete their post until yesterday.
The reason I posted and quoted the now deleted comment in full and gave the link showing how I obtained this was simply to show that deleting something from the internet doesn't ensure that it's gone for good and that someone who had worked in IT for 20 years should surely have known this.

robatwork

foxtrotoscar wrote: »

I see 'The Forum Team' have one their usual wholesale deletion job on many posts that were actually quite relevant to the OP not having a Scooby about what happened...he really hasn't.


He clearly wasn't dealing with Canon initially...I'm not sure he has subsequently.

I have no idea what I posted on this thread but I know I did, and don't think it was particularly abusive. Anyone have a copy of what I posted?

Cornucopia

robatwork wrote: »

I have no idea what I posted on this thread but I know I did, and don't think it was particularly abusive. Anyone have a copy of what I posted?

Occasionally innocuous posts get swept away when MSE purge abuse from threads - particularly, for example, if they include quotes of comments that they intend to remove.