We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

UKCPM Formal Demand

Hi,

Your advice will be much appreciated!

I have received a Formal Demand letter from UKCPM today, dated 18/06/18, in relation to a PCN issued on 15/05/18. The amount is £100. I have checked the location where the ticket was issued and realised that the car was in possession of a local independent car wash where I took it for a full valet.

The parking estate where the PCN was issued is right outside the car wash. The car was in their possession for 5 to 6 hours. The car was parked in the bay shown on the PCN when I went to collect it. There was no PCN on the windscreen, neither did the car wash guys make me aware of one.

On that day I had an argument with the car wash guys as they damaged the push-out cup holder in the car but they denied it. Based on that experience, and the fact that I don't have a receipt, I assume it would be another case of my word against theirs. I have gone there today and spoke to the worker who done the valet. He admitted he remembers the car was parked there but that I need to speak to the manager later. The guys working there do not seem to have any issues in communicating in English unless something goes wrong; upon which they do not seem to understand or speak English. They would not provide their names either!

I am planning to speak to the car wash manager later on today but I would like your advice on my options should they deny liability. I have never been to the parking estate where the infringement took place either before or after that date. I have noticed that there is a transfer of liability section on the back of the formal demand letter; would that be the way forward if the manager refuses to take responsibility?

I look forward to your responses. Thanks in advance.

Regards,

Comments

  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 21 June 2018 at 1:03PM
    Sorry had to laugh .....

    UKCPM ...... Formal Demand ..... that's so funny :rotfl:

    OH DEAR, these scammers do make me laugh

    The trouble UKCPM has is that they belong to one
    of the biggest UK scams and that is the IPC, their
    so called trade body.

    There was never any chance of you winning an appeal
    because it's a scam set up.

    Next wheeze is a letter from the infamous Gladstones
    solicitors who by the way set up the scam in the first
    place.

    Gladstones are incompetent at the best of times as you
    can read here
    http://parking-prankster.blogspot.com/search?q=gladstones

    AND .. http://parking-prankster.blogspot.com/search?q=ukcpm

    THE CAR WASH
    What I would do is present the car wash boss with the letter
    as clearly his staff are parking cars where they should not
    after the wash.
    If he says he owns the spaces get him to cancel it

    You must be aware that these car washes are a cash
    business with a big turnover, big enough where they
    should be VAT registered but they won't be.
    Therefore you require a VAT receipt which shows their
    VAT registration number. .... that would be interesting

    You will also be aware that these car washes employ
    illegals and you should indicate that you know that

    Then ask he pays you £100 to send to the parking company
    ... not he pays them, you will only accept cash and you will
    deal with it.

    I had that in a car wash where I asked for a VAT receipt
    and was refused. Oddly enough when I said I would
    contact Customs to request a copy, he gave me the
    car wash free

    Most of these car washes border on being illegal so
    play on that as there is currently a crackdown by
    Border Force and they have asked people to report
    maybe illegals workers

    Play your cards right
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 21 June 2018 at 1:24PM
    basit wrote: »
    Hi beamerguy,

    Thanks for your reply.

    So would it be a waste of time to fill in the transfer of liability slip with the details of the car wash?
    I am unsure as to what to do if the manager will not take responsibility. As mentioned, I have had disagreement in the past with him regarding the cup holder and he was a d**k then, so I assume it would be more of the same from him this time.

    Regards,

    Of that I am unsure so wait for others to comment
    Proof is the problem

    You would need proof of where you were at the time
    the car was parked
  • Coupon-mad
    Coupon-mad Posts: 159,934 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The parking estate where the PCN was issued is right outside the car wash. The car was in their possession for 5 to 6 hours. The car was parked in the bay shown on the PCN when I went to collect it. There was no PCN on the windscreen, neither did the car wash guys make me aware of one.

    On that day I had an argument with the car wash guys as they damaged the push-out cup holder in the car but they denied it. Based on that experience, and the fact that I don't have a receipt, I assume it would be another case of my word against theirs. I have gone there today and spoke to the worker who done the valet. He admitted he remembers the car was parked there but that I need to speak to the manager later.
    When you talk to the Manager, record the conversation (not joking, record the conversation). Start calmly by asking whether he or his staff recall your car being there for 5 hours on xx/xx/xx and whether he has evidence of your payment for the car wash/valet service...yu want him to say ''yes'' and you record that.

    Then tell him (only then) that you are recording the conversation because you are being sued, and can he act to cancel the PCN, yes or no, does he know who the landowner is who got UKPCM in, yes or no?

    etc.

    You then have evidence to defend it.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.