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Downloading transactions

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Roburite Posts: 1 Newbie

21 June 2018 at 10:45AM in Techie Stuff

I bank with Nationwide.

The Internet banking interface appears to offer the opportunity to download transactions to use in the clients own spreadsheet or banking program. I have been using the facility for some time in order to keep track of my personal finances. I use KMyMoney, the Personal Finance Manager for KDE.
My problem is that sometimes there is a gap in the records and frequently the dates of downloaded transactions do not match those on my statement.
I the latest instance I wanted to download transactions for my Select Credit Card. I chose the OFX format and saved the file to my computer. When the file was imported to my program I discovered that all transactions from 29/5 to 11/6 were missing (9 transactions) In addition the dates did not match e.g. My payment to the card was shown as 28/5 on the download but 29/5 on the statement.
Have other finance program users had the same problem. Is it just with Nationwide? Most of my text above is my complaint to them.

This discussion has been closed.

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