Nationwide full application - DIP Accept and then Decline???

liviboy

Hi all,

I submitted my full application to Nationwide last Thursday after a DIP-ACCEPT

Over the last few days there have been a further 2 DIP Certificates generated that state DIP - ACCEPT.

Today the case has updated to say:

ProofOfPrimaryEmploymentAnnualBonusOrCommission received and satisfactory 20 Jun 2018
Decision in Principle - Decline 20 Jun 2018
Decision in Principle - Decline 20 Jun 2018

Why are there another 2 DIPs from today and does the fact they are showing decline mean that chances are the offer is a no go?

Having searched the forums someone else had similar and was told not to worry but it was a good few years ago.

I'm concerned because Nationwide has credit searched us each time they have DIPd us so up until this morning we had been credit searched on the 13th June (DIP), 14th June (Full application) and 15th June after the valuation was instructed/received.

All 3 show on Noddle!

I'm concerned that if they keep credit checking us then it will be as if we keep on resubmitting and so ruin our chances elsewhere if the application actually is a decline.

Any help or thoughts you can offer would be appreciated.

Thrugelmir

liviboy wrote: »

I'm concerned that if they keep credit checking us then it will be as if we keep on resubmitting and so ruin our chances elsewhere if the application actually is a decline.

You need to identify what the issue(s) is that's causing the problem. Not the fact that you've credit checked by the same lender several times.

liviboy

Got through to Nationwide.

They are querying my wife’s salary as her payslips don’t match (pay rise) so they have March and May for bonus proof and most recent payslip and so have requested April’s.

They are also querying my pension deductions on my payslip (there are 3 entries - Pension, Additional Pension and ERRBO so wanted some info about that. Have supplied that over the phone and the lady said she’d pass that over to the underwriter and I just need to email my wife’s payslip tonight once I’m home.

Hopefully it’s not a straight decline then...

liviboy

Thrugelmir wrote: »

You need to identify what the issue(s) is that's causing the problem. Not the fact that you've credit checked by the same lender several times.

As far as I know there are no issues with either of our credit files. Therefore my concern very much is the fact that Nationwide have hard-credit checked us several times (it seems to have been at each stage of the application/underwriting process up until now).

We have:

NO defaults, late payments, etc.
NO payday loans.
NO overlimits.
No hidden loans/credit facilities.

We are:

Listed correctly on the CRAs
Listed on electoral roll, etc.

ALL credit facilities (loan payments and credit card balances) were declared fully on our application (we will be clearing the card balances prior to completion).

kingstreet

It's a "managed decline" due to affordability issues caused by questions over income evidence.

Once you sort it, it'll re-accept.

liviboy

Hi all,

Just wanted to give an update...

On Thursday I received another Decline e-mail from Nationwide. I gave them a call one last time I thought and got through to an advisor who went through the notes.

The underwriter had "recalculated" my salary to be £11,000pa less than it is and my wife's to be around £4,000 less. We have no idea why but presumed it could be related to childcare vouchers and voluntary additional pension deductions (not sal sac).

Puzzled I explained our salary position (again!) and everything I had discussed in previous messages/calls. She was surprised at what I said and put me on hold whilst she called the Underwriter (and gave me his name!).

25 minutes later she came back explaining it was still a decline because I didn't declare my wife's overtime.

I explained that on the application is states clearly to only include GUARANTEED overtime. Whilst my wife does do the odd bit of overtime (hence it being on her payslips), it is from time-to-time. She agreed and put me back on hold.

5 minutes later, affordability was cleared. However, the reserved product no longer existed and so the underwriter would need to request authority to re-enable the product and this could take a few days.

Determined, whilst I had an amazing customer service rep on the phone AND whilst she actually had the underwriter on the phone I explained I wasn't particularly fussed that the product had slightly changed. Essentially the same product still existed.

She asked me to go onto the website and find a product. I did but she required the product code. This didn't seem to be listed on the main website. She informed me the underwriter was due to finish in around 5 minutes.

I had a brainwave that the NfI website displayed the codes. She said "You can't access that though" - "of course I can" I said and 1 minute later I found the product and a numerical code...this was accepted.

She went back to the underwriter and in the space of 3 minutes a whole barrage of texts and e-mails came ringing through, with the final one being "Great news".

So we went from near continual decline to mortgage offer in the space of a 30 minute phone call.

All because the Nationwide recalculated both of our salaries...and I still have no idea why...

However anyway, it's done and dusted and the offer is on my internet banking, the advisor e-mailed it to me and it is in the post according to a text received this morning.

Thanks everyone for your thoughts and hope this helps anyone in a similar position...