Car totalled - will be written off, insurance question

sassy_one

Yesterday my car was totalled, 50% serious fire damage (as stated by Fire Service)

Electrical fire likely although could be oil exploded from engine onto manafold causing it to engulf in flames.

Was put out by fire services but damage so bad it's a write off and will be a total loss

Put claim in (never made a claim in my life!) Yesterday, insurers so far really good, have already got hold of the car and it's with assessors now to confirm damage not caused by someone (fire service have reported they are satisfied it was a accidental fire no third part involvement)

Insurer's have said with 2 weeks I been contacted with a pay out price.


When this happens, if we agree on price, will I need anything ?
I have ordered a replacement V5 as it was lost (DVLA have confirmed receipt of V62)

But insurers are not asking for it, is this normal practice?

Will they ask for any other documents?

I'd like to get anything I need prepared.

I'm told by them as no third party involvement it'll be a straightforward valuation, agreement on price and then pay out.


Also, will this pay out be by cheque or BACS?

Thanks

oscarward

I think the insurers will eventually ask for the V5 as they have to confirm the write off to DVLA and send the V5 in. They usually ask for all the keys as well, sometimes they will put a car back on the road if repairable. Just the procedure they follow.


How it is paid out is down to their practices, when the offer is made it will usually say or ask how payment will be made. If you give them bank details they will make a BACS payment if not will send you a cheque

Alanp

Just be aware they may only offer you way below market value, be prepared to have to fight them .

sheramber

https://www.gov.uk/scrapped-and-written-off-vehicles/insurance-writeoffs

Begsey

Just posted this on another thread, but with our recent write off, I thought the first offer was fair and accepted it.
It was £700 less than I'd paid for the car 2 years ago, and right in the middle of the Autotrader valuation range. This valuation was buying from a trader, not a private sale.

I left both keys when I went to empty the car, and transferred the V5 to the salvage company, doing it online.

Payment was via BACS.

sassy_one

Thanks all for your replies.

Car hasn't yet been officially examined but the insurers now have possession of it.

Out of curiosity I HPI'd it (I have a few free ones remaining) and it has already been recorded as a Category C write off.
Is this normal, for it to be reported this quick?

Called DVLA and they informed me yes, usually within days they get a electronic feed from the insurers who inform them.

Seems very fast !

migger02

I wouldn't surprised if their offer is way below the normal market value. Update us

AndyMc.....

sassy-one wrote: »

Thanks all for your replies.

Car hasn't yet been officially examined but the insurers now have possession of it.

Out of curiosity I HPI'd it (I have a few free ones remaining) and it has already been recorded as a Category C write off.
Is this normal, for it to be reported this quick?

Called DVLA and they informed me yes, usually within days they get a electronic feed from the insurers who inform them.

Seems very fast !

I didn’t think they used those classification anymore.