Ford Credit PPI claim

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Hello
Has anyone tried claiming PPI from Ford Credit? I have had an account with them for a car purchase from 2004 - 2007 in which they have confirmed I have had PPI. But, they state that they will only process PPI claims that To be eligible your finance agreement must have been active on or after 6th April 2008. Only PPI policies that were in place on or after this date are eligible to be considered.
Has anyone had any luck claiming PPI successfully with Ford Credit? I would love to hear from you.
Thanks

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  • Nasqueron
    Nasqueron Posts: 9,044 Forumite
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    They have rejected your complaint for PPI (almost certainly because it's pre-regulation (car dealerships were not covered before 2005)) and have looked at Plevin but as the account was closed in 2007 you are ineligible for Plevin commission complaints too. Unfortunately your complaint is over.
  • antrobus
    antrobus Posts: 17,386 Forumite
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    LauraBPPI wrote: »
    ... To be eligible your finance agreement must have been active on or after 6th April 2008. Only PPI policies that were in place on or after this date are eligible to be considered.
    ...

    That's the rule for Plevin.

    Your mis-selling complaint would be against the dealer who sold you the finance. Since that was pre-regulation it's a no go.
  • [Deleted User]
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    Have a look at your paperwork if you have it, you may find the name of the PPI insurance underwriter. Some (like Axa) are acting responsibly and honourably by looking at complaints even where the car dealer was not regulated.

    Stuart
  • dunstonh
    dunstonh Posts: 116,654 Forumite
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    Some (like Axa) are acting responsibly and honourably by looking at complaints even where the car dealer was not regulated.

    Its not about acting responsibly. It is about liability and who has it.

    In some cases, the insurer carries the liability on pre-regulation cases depending on the commercial relationship.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • [Deleted User]
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    Thanks - You're right of course.

    I did understand that it's due to the intermediary relationship, but didn't feel that the jargon added much. I also intended to convey that IME Axa's handling of such a complaint was easier and more pleasant than many other banks/firms (i.e. honourable).

    Regards
    Stuart
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