Non Spam emails Going straight to Deleted box

crossstitchamy

:wave:

My amazon emails when i order stuff seems to go straight to my deleted box (not inbox or spam) when i recieve them on my yahoo email.
Anyone know how i can resolve this for them to be delivered to my inbox in the future please?
I'm quite baffled by this as normally quite good with stuff like this.
Thanks

[Deleted User]

You should have the option to mark anything in the spam folder as "not spam".

Been awhile since I've used Yahoo but it should be obvious.

JJ_Egan

That suggest you have a rule to sent them to deleted .
Tools message filters .

crossstitchamy

Colin_Maybe wrote: »

You should have the option to mark anything in the spam folder as "not spam".

Been awhile since I've used Yahoo but it should be obvious.

Colin, They don't go in the spam folder it goes straight to DELETED folder as ive stated. when they go to deleted folder i have the option to mark them as spam. So sounds like its not recognising them as spam nor important emails. I have to check my deleted folder all the time and press restore to inbox on them. I wish it was a bit more obvious lol

crossstitchamy

JJ_Egan wrote: »

That suggest you have a rule to sent them to deleted .
Tools message filters .

Carefully looked at filters again and there was a filter that didnt even have a name. very weird as i dont bother with filters, so i clicked on it and there was amazon. thanks again.