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Annoying extra security on credit card website
xerx
Posts: 2 Newbie
in Credit cards
Capital One has recently introduced an additional layer of security on its website. Every 90 days, in addition to logging on with user name & password, the customer has to provide a once-only code which Cap 1 sends to their registered telephone. This pre-supposes that the customer actually has a telephone, which may not be the case, or of course they may be away from home with no mobile.
This seems completely unnecessary, and I am wondering if they are breaking any exclusion rules by requiring the customer to have a telephone in order to use their website?
This seems completely unnecessary, and I am wondering if they are breaking any exclusion rules by requiring the customer to have a telephone in order to use their website?
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Comments
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It's up to Capital One to decide whether it's necessary or not.
It's not breaking any rules.0 -
As above - if you don't like it take your business to somebody else.0
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You'd be more hacked off if you got hacked !0
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Two factor authentication should be mandatory on all online or mobile transactions.0
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I travel a lot and I can't use my phone number everywhere, sometimes it costs fortune. My bank offers a mobile app, which doesn't ask for sms authentication. So I can transfer money easily just using my phone and password. Maybe it's not so safe but tt's a live saviour.0
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jasminum89 wrote: »I travel a lot and I can't use my phone number everywhere, sometimes it costs fortune. My bank offers a mobile app, which doesn't ask for sms authentication. So I can transfer money easily just using my phone and password. Maybe it's not so safe but tt's a live saviour.
How does receiving a single text cost a fortune?0
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