Please help I am really lost

sandrofio

Dear all,
I am quite lost. I have tried to read posts and links but I am really confused now.
I parked in a SIP car park, I duly paid the fee at the machine, i got the ticket but ì, unlucky me, probably upon shutting the door the ticket fell on the floor. On my return I had a PCN on my window screen which I have appealled straight away on the online SIP website the same night explaining the situation and sending the ticket as proof. Now, a week later,they replied by email rejecting my appeal and prompting me to pay more (originally GBP35)now GBP60.
They writre that if I am not happy to contact the IAS within 21 days from their rejection notice.
Please help as i do not know what to do, and it has been a very unfortunate genuine circumstance
I will await your reply
thanks
regards
Sandro
__________________________________________________ _______________________
Dear.......

We are in receipt your appeal against PCN .......

After reviewing the evidence and the information that you have provided in your appeal we regret to inform you that your appeal has been unsuccessful.

Your vehicle was parked in a manner other than in accordance with the signage situated at the car park.

For this reason the parking charge was issued correctly and the charge now stands at £60.00 to be paid within 14 days. After this time the charge will increase and additional charges may be incurred.

Yours Sincerely,

SIP Parking Limited


Why should I respond to this letter?

If you fail to respond to this letter, legal proceedings may be issued against you in the County Courts/Sheriffs Court. This may result in:
You may have to pay more in the end because of court costs
A court judgment/decree
Your possessions being seized

How do I pay?

By Phone - to use a credit or debit card please call 0333 999 7575 and select "Pay my PCN"
Online - to use a credit or debit card go to
By Cheque or Postal Order - Make your cheque or postal order payable to SIP, write your reference on the back and send it to: SIP Parking Limited, PO BOX 5450, Manchester, M61 0JX

Independent Appeals Service

If you believe this decision is incorrect, you are entitled to appeal to the Independent Appeals Service (IAS). In order to appeal to the IAS will need your parking charge number, your vehicle registration and the date the charge was originally issued. Appeals must be submitted to the IAS after 24 hours but before 21 days of the date of this notice. For further information please visit if you choose to use this service and your appeal is rejected all discretionary discounts provided by SIP Parking Limited are revoked and the full PCN amount of £100 becomes payable.

VEHICLE KEEPER DETAILS FROM THE DVLA

We obtained your name and address from the DVLA in Swansea. Regulations made under the Vehicle Registration and Licensing legislation provide that DVLA may release vehicle particulars to anyone who can show reasonable cause for wanting the particulars. Further information about the release of vehicle information is obtainable from

VCS Fee-paying enquiries, DVLA, Longview Road, Swansea, SA99 1AJ

COMPLAINTS

You may lodge an official complaint if you can prove

That we have used the information for purposes other than dealing with a parking charge notice; or
That you have been subjected to unreasonable behaviour or harassment either in person or by telephone by our employees.

In the first instance, please write to us at the following address:

SIP Parking Limited, Customer Service Department, PO Box 5450, Manchester, M61 0JX

SIP is a member of the Independent Parking Committee (IPC). We are required to follow IPC's Code of Practice, details of which may be viewed at Alternatively you may obtain details by writing to the IPC at the following address:

The Independent Parking Committee, 4 The Stables, Red Cow Yard, Knutsford, Cheshire, WA16 6DG

Your information is confidential and is subject to Data Protection Act. If you believe your information has been used inappropriately, you should notify us immediately and can notify Information Commissioner by writing to the address below:

The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Our continued use of DVLA's records depends on our adherence to the code of practice. If after having dealt with your complaint you still feel aggrieved, please write to the DVLA at the address given below.

VCS Fee-paying enquiries, DVLA, Longview Road, Swansea, SA99 1AJ


NOTICE: this email box is not monitored and replies to this mailbox will not read or responded too.

Redx

duplicate thread , please ignore this one and post in the other one , thanks