Met pcn

ns5gti

Hi all,

Some help and advice is very much appreciated. Today a letter arrived through the POST from MET Parking Services PCN. Saying that the vehicle had exceeded the maximum stay time (3Hours permitted stay, apparently was there for 5hours) in a retail carpark 10 days ago. The letter also shows 2 photos; one; start time as the vehicle arrives and the other; end time as the Vehicle leaves. This is correct however for that day the keeper of the vehicle remembered distinctively 2 trips were made to the retail park. The first time was only 10mins. The 2nd time was later and that was for 20mins. It looks like they have taken the snaps of the first visit as arrived and then the 2nd visit as we left. During that time the keeper of the vehicle had to pick up their kids from school, the keeper couldn't have stayed for those alleged time.

Should the keeper appeal saying what's outlined above or should the keeper just ignore it? The problem is the keeper don't have any proof that the keeper were else where. The keeper could try to ask the teachers if they remember that day, but the vehicle was parked down the road from the school, so thats not going to help the keeper much. Also no cameras around the area either.

Can the keeper dispute this without any proof?

Many thanks in advance.

Le_Kirk

This is the well-known "double-dipping" where the PPC just blithely ignores the fact that the car left and returned later, despite the fact that they place a great weight on the photo of the car leaving the second time, they place less or no weight on the car leaving the first time.

Search the forum for "double-dipping" and you will find similar threads and what was done in those cases.

Redx

edit the above in post #1 and remove the short word I

never use "ME , MYSELF & I" on the forums

use the DRIVER for what happened on the day and the KEEPER for anything since , nothing else

once done , search the parking pranksters blogsite for "double dipping" where it was explained about the 2 trips scenario


then read the NEWBIES FAQ sticky thread near the top of this forum


use the blue text template to appeal it as KEEPER , not anything else


add a short paragraph that states


the vehicle in question made 2 visits that day so check your camera data because your system is flawed and recorded 2 short visits as 1 long visit

Umkomaas

If you have a Smartphone with Google Maps enabled and you had it with you, that will show your timed movements for any day you select.

ns5gti

Would this do for the appeal?

Dear Sir/Madam,

Re PCN number: XXXXXXX

I appeal and dispute your purported 'parking charge', as the keeper of the vehicle. I deny any liability. The vehicle in question made 2 visits that day so check your camera data because your system is flawed and recorded 2 short visits as 1 long visit. Witnesses from a local Primary school can testify that vehicle was parked outside during the 2 visits.

There will be no admissions as to who was driving and no assumptions can be drawn, nor was there any agreed contract. Your signage terms fail the test of 'large lettering' and prominence of the parking charge, as established in ParkingEye Ltd v Beavis, which is fully distinguished.

Should you fail to cancel this PCN, I require the following information with your rejection letter:

1. Provide all images taken of this vehicle on that day and the signs at the material location and do not withhold any images or data later relied on for POPLA or court.
2. Explain why you operate in disregard of the GDPR and ICO rules. Nowhere do you inform the public of their right to subject access - why not?

If offered in your rejection letter (email expressly disallowed, see 'formal note' below) I will use POPLA and not the 'IAS' which has been exposed in Parliament as unfair and compromised by a conflict of interests with the IPC. The BPA were also heavily criticised and both appeals systems were condemned - hardly surprising for an industry where so-called AOS members admitted in recent years to letting victims 'futilely go through the motions' of appeal and saying on camera 'we make it up sometimes' (BBC Watchdog). As you will know, firms of your ilk were unanimously criticised in 2018 as operating an 'outrageous scam' (Hansard 2.2.18).

I will also be making a formal complaint about your predatory and aggressive conduct to your client landowner, as well as complaining in writing to my MP and ensuring that they are appraised of the debate where Parliament agreed by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists...should not have to put up with this''.

Formal note:

Service of any rejection letter/POPLA code and/or any legal documents by email is expressly disallowed.

All responses to me from this point forward must be made by the Royal Mail postal service. Regardless of any MCOL online system, in this case, service of any court claim must only be made by first class post to the latest address provided by me.

Yours faithfully,

Umkomaas

Looks ok to me. Remember to put your name and postal address into the appeal.

Sign it with a squiggle (don't let ex-clampers have a copy of your real signature!).

In terms of submitting the appeal, are you following precisely the method required by the parking company? If you don't, you risk them ignoring it, then once their 28 day window closes, you won't get a POPLA Code. Many use this 'trick'.

KeithP

The vehicle in question made 2 visits that day so check your camera data because your system is flawed and recorded 2 short visits as 1 long visit. Witnesses from a local Primary school can testify that vehicle was parked outside during the 2 visits.

Suggest that be changed to:

The vehicle in question made 2 visits that day to your car park so please check your camera data because your system appears flawed and recorded 2 short visits as 1 long visit. Witnesses from a local Primary school can testify that the vehicle was parked outside the school between the 2 visits.

Changes in red.

ns5gti

Yes I am following their appeal process, can either do it online or via post. I be doing this online, so a signature might be difficult.

Many Thanks

Redx

unless you have a digital signature setup of course


doesnt really matter as long as you set up a free gmail email address in your name for this saga and use it for all the correspondence


if they accept an online appeal, do it and keep proof like screenshots etc where necessary , copy yourself into any emails so you get a copy as well as anyone else

ns5gti

Thanks well do.

ns5gti

Hi all,

Finally got a response back from MET:

'Thank you for your correspondence in respect of the above charge notice.

In order for us to consider your appeal fully please can you send us further information to support your appeal that you made 2 visits during the period of time under review. This can either be uploaded at <MET appeal website>, emailed to <MET email> or posted to the above address. Please ensure you include the charge notice number and your vehicle registration number on all correspondence.

We have placed your charge notice on hold for a further 14 days to allow you time to send us this evidence. If we do not receive the evidence by the end of the 14 days we will have to reach a decision on your appeal based on the information we hold at that time.'

I'm not sure what proof do I upload. Is this a standard message they reply with. The only proof I have are from Parents and maybe a teacher if they remembered if the vehicle parked outside the school. Do I get statements from them and their details? Or do I just wait till the 14 days is up and await their decision.

What I don't understand is why haven't they check their own systems, it should have the 2 visits!!!

Thanks