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Urgent - How do you find a seller on ebay

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I am trying to help someone who has a potential issue and we need to view their items for sale without logging in to the account.

It used to be easy, just go into advanced search - find seller , add seller's ID and hey presto, that option is now messed up and it looks like you can only search for items, not other users.

There must be a way of doing this- any suggestions that have worked please in the last 2 weeks or so since the system changed?
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.

Comments

  • RoyaleMale
    RoyaleMale Posts: 257 Forumite
    Can you paste this into your search bar:

    https://www.ebay.co.uk/sch/securicare/m.html?_trksid=p3692

    but replace username 'securicare' with the person's ebay account name.
  • soolin
    soolin Posts: 74,162 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    OK panic over, the only way I can find is to use the goofbid tool for 'feedback checker' and go into ebay that way. Ebay, for whatever daft reason they have, appear to have disabled the ability to search for a seller now.

    I'll leave this thread up in case anyone else needs the information.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,162 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    RoyaleMale wrote: »
    Can you paste this into your search bar:

    https://www.ebay.co.uk/sch/securicare/m.html?_trksid=p3692

    but replace username 'securicare' with the person's ebay account name.

    Thank you Royalmale, that works as well.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • olgadapolga
    olgadapolga Posts: 2,327 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    soolin wrote: »
    Ebay, for whatever daft reason they have, appear to have disabled the ability to search for a seller now.

    I just managed to get it to work but EBay have changed it somewhat. The "by seller" option is still there but when you select it, it takes you further down the page to a section about "Sellers".


    You then have to select the tick box for "Only show items from:". This then enables an "include/exclude" dropdown list next to a box for the seller's ID. You enter the seller's ID and click the blue search button at the bottom of the page.

    Bit clunky but it seems to work as I just did a search on a seller without being signed into my account.
  • jay56
    jay56 Posts: 45 Forumite
    I'm on "Seller Manager" mode, but this may help somebody. Click on your Ebay feedback number, and Feedback Profile comes up. At the very bottom of the page, click on Site Map. Under 'Comment' you should see 'Find a Member.' Put in their Ebay ID and the number verification, and the Ebay user you want should pop up.
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