We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Don't try to buy screws from Screwfix

Options
Went to Screwfix on Friday to buy a box of 200 screws and was told they would have to be ordered in and I could collect them the next day.
Went back the next day and was told the order had not been delivered yet and could I come back 'tomorrow'.

Back there this morning to be told again the order had not been delivered and when I pointed out that Screwfix promises "Next day delivery" the person in charge put the blame squarely on the shoulders of Parcelforce.
I had to point out to her that it is not Parcelforce that make the promise but Screwfix.

Moral of the story is

NEVER try to buy screws from Screwfix :mad:

Comments

  • Nick_C
    Nick_C Posts: 7,602 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    Don't they have click and collect?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    NEVER try to buy screws from Screwfix :mad:
    If you say so. I've never had any problems picking up stuff (including screws) from Screwfix. One issue and you're storming off in a over dramatic huff, what's the betting you will shop there again ;)
  • Wizard_of_Id
    Wizard_of_Id Posts: 5,512 Forumite
    neilmcl wrote: »
    If you say so. I've never had any problems picking up stuff (including screws) from Screwfix. One issue and you're storming off in a over dramatic huff, what's the betting you will shop there again ;)

    Who said I was storming off in the huff?

    This is the VENT board is it not?

    I have shopped there before and I will probably shop there again, I am just VENTING that Screwfix don't have any screws even after 48 hours :mad:
  • savemoney
    savemoney Posts: 18,125 Forumite
    Part of the Furniture 10,000 Posts
    I buy loads of screws I use toolstation as its close to me order online to pick up @ store within 10 minutes or so. Only time had to order and delivery to store was some specialist screws that our branch dont stock came next day
  • forgotmyname
    forgotmyname Posts: 32,917 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I use screwfix and toolstation a lot, you can check stock online and they usually have an alternative if out of stock of one item.

    Not tried the screwfix app lately, when it was first released it was just a massive download of their catalogue. The toolstation app was far superior.

    Near me they are a stones throw from each other so handy.
    Censorship Reigns Supreme in Troll City...

  • SteveJW
    SteveJW Posts: 724 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Look for
    $(KGrHqN,!n0FJLdkIS3CBSTUnU)EiQ~~60_7.JPG

    User ID kayfast1 on ebay ordered Friday through the letter box Saturday morning
  • Jakg
    Jakg Posts: 2,267 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Don't screwfix have a "if we don't have it, it'll be here tomorrow by midday, and if not you get a £10 voucher" policy?
    Nothing I say represents any past, present or future employer.
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    Jakg wrote: »
    Don't screwfix have a "if we don't have it, it'll be here tomorrow by midday, and if not you get a £10 voucher" policy?

    Yes they do .
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.