Please help! Eon energy have defaulted me for a zero balance.

D_M_E

Don't know if the ICO deal with things like this but a report/complaint might get them interested

https://ico.org.uk/make-a-complaint/your-personal-information-concerns/

welshmoneylover

Miaq wrote: »

Thanks to all those who have replied. E on have now moved to default onto our current address despite it being for supply on previous address. This has caused credit rating to drop another 110 points.

I called Eon today and got a very similar response to above. Apparently moving any defaults to current address is standard practice for them. Can anyone please explain what!!!8217;s in it for Eon to ruin people!!!8217;s lives like this!!!

Anyway, despite working full time in a stressful job looking after sick children all day and having my own small children and really wanting to go to bed right now I am determined not to let EON ruin others lives like they are ours, so .......

Look out for our story in all the papers, I am writing tonight to the mail, guardian money, telegraph money, setting up twitter account.

[WARNING EON DEFAULT DISGRACE

BEWARE of using energy companies that aggressively report to credit reference agencies as your credit rating matters. There are plenty of others, I generally shop around for the best deal so have used quite a few. British Gas, EOn and Npower share. It!!!8217;s completely different to credit cards, loans ect reporting as it!!!8217;s very easy to get into a dispute with an energy company. It doesn!!!8217;t matter if you are later proved to be correct as in our case, they will already of data shared and possibly defaulted or worse to your account. They will then aggressively pursue to ensure this remains on your account and is updated to your current address. Even once it!!!8217;s settled, they can!!!8217;t tell you how long it will take up update. In the words of Sh...r.n and B...th..y previously from Eon it should already have updated but they can!!!8217;t tell me how long.

Eon will not win this, I am obviously writing to the ombudsman once I have Eons final statement but want to help ensure this doesn!!!8217;t happen to anyone else.

It!!!8217;s already happened to far too many.

Sorry for long and rambling post, I will endeavour to ensure my letters to the papers are more concise, there!!!8217;s nothing quite like a phone call to Eon to rile one!!

Generally, newspapers have far more important things to write about rather than people who don’t pay their bills.

Miaq

Just a quick update. Well as you can see in my first post, we did pay all our bills and the account had a zero balance when we left the property. The problem is energy companies sometimes mess bills up and the customer service amongst energy companies is extremely variable and only e.on, n power and British Gas report to credit reference agencies so if you have a problem your credit rating can be affected.

I am still awaiting e.on’s final resolution letter. They have 38 days left to do this. If They don’t remove the default I will be taking it to the newspapers, ombudsman, legal action.