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HSBC Premier Banking...go elsewhere!

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  • NW_London
    NW_London Posts: 48 Forumite
    Part of the Furniture Combo Breaker
    zagfles wrote: »
    If that's "premier banking", I've had it for over 25 years with First Direct ;) with no jumping through hoops or proving a high income.
    NW_London wrote:
    I only upgraded for the better mortgage rates and Premier banking customer services (straight through to a person, no automated system).

    Try again ;).
  • maxximus75
    maxximus75 Posts: 616 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    You are just not the "kind' of customer they are targeting these accounts towards.


    It's business, not personal.



    Next month their "want's" could change......


    It's all about what is going to make "them" profit and from their "internal scoring" algorithms from your past history of running your account predicts that you are not.
  • zagfles
    zagfles Posts: 21,431 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    NW_London wrote: »
    Try again ;).
    I get the better mortgage rates, which is why I didn't highlight it!

    It was the "and Premier banking customer services (straight through to a person, no automated system)" where you seem to imply that "Premier banking" means you don't have to use an automated system. I've had that for over 25 years with First Direct :D
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