HSBC Premier Banking...go elsewhere!

NW_London

zagfles wrote: »

If that's "premier banking", I've had it for over 25 years with First Direct with no jumping through hoops or proving a high income.

NW_London wrote:

I only upgraded for the better mortgage rates and Premier banking customer services (straight through to a person, no automated system).

Try again .

maxximus75

You are just not the "kind' of customer they are targeting these accounts towards.


It's business, not personal.



Next month their "want's" could change......


It's all about what is going to make "them" profit and from their "internal scoring" algorithms from your past history of running your account predicts that you are not.

zagfles

NW_London wrote: »

Try again .

I get the better mortgage rates, which is why I didn't highlight it!

It was the "and Premier banking customer services (straight through to a person, no automated system)" where you seem to imply that "Premier banking" means you don't have to use an automated system. I've had that for over 25 years with First Direct