PPI Fair Trade Practice Fees

I did my own PPI claims recently - sending letters, making phone calls to all the banks I could remember but nothing came back from it.

One of the banks was Lloyds.

My wife recently used the Fair Trade Practice to see if she had any PPI owing and did us jointly. I though there was no harm, since I'd already done my own digging.

It turns out that there is a PPI Claim to be made against Black Horse. Lloyds bank had already told me there were no claims to be made but according to TFTP there is.

I have signed a Letter of Authority and it appears I am over the 14 day cooling off period. But I was told today that I would be sent another letter I'd need to sign to proceed. I'm not sure what letter this is and when I rang the TFTP back, it was a little vague. So, I'm waiting to see what this new letter is.

My question is ... Can I contact Black Horse directly and work out how much is owing to me. Because if I have a sum of £1000, for example, I'll have to pay £300 to TFTP. But if I cancel, it appears the cancellation fee will be less around the £210 figure. If the sum is £1000+, then cancellation seems like it might be the less expensive option. In fairness, TFTP have done some leg work. What really grinds my gears though is how Lloyds already told me they have no details of me having paid PPI to now find out I do. The whole system is a con!

Comments

  • Nasqueron
    Nasqueron Posts: 10,436 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    doddie79 wrote: »
    I did my own PPI claims recently - sending letters, making phone calls to all the banks I could remember but nothing came back from it.

    One of the banks was Lloyds.

    My wife recently used the Fair Trade Practice to see if she had any PPI owing and did us jointly. I though there was no harm, since I'd already done my own digging.

    It turns out that there is a PPI Claim to be made against Black Horse. Lloyds bank had already told me there were no claims to be made but according to TFTP there is.

    I have signed a Letter of Authority and it appears I am over the 14 day cooling off period. But I was told today that I would be sent another letter I'd need to sign to proceed. I'm not sure what letter this is and when I rang the TFTP back, it was a little vague. So, I'm waiting to see what this new letter is.

    My question is ... Can I contact Black Horse directly and work out how much is owing to me. Because if I have a sum of £1000, for example, I'll have to pay £300 to TFTP. But if I cancel, it appears the cancellation fee will be less around the £210 figure. If the sum is £1000+, then cancellation seems like it might be the less expensive option. In fairness, TFTP have done some leg work. What really grinds my gears though is how Lloyds already told me they have no details of me having paid PPI to now find out I do. The whole system is a con!

    If it's Black Horse then it's probably car finance? If so you have to go to the dealer that sold it

    TFTP are potentially just chancing their arm on finance, do they know for sure it has PPI or just seen you had finance and assume?

    Also, no-one is "owed" anything, you complain it was miss-sold and see what they say.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • -taff
    -taff Posts: 15,182 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Lloyds won't check Blck Horse to see if you had PPI, the same as they won't check with Halifax if you had PPI. They are for all intents and purpoes, separate companies. So you can stop grinding your gears.


    There's no way to tell what you're redress would be if you were successful unless you knew what you paid in the first place.


    And as above, Black Horse is usually car finance, and they won't be liable if you went through a dealer, the dealer would be, and if it was pre-2005 the dealer will not have been regulated.
    Non me fac calcitrare tuum culi
  • doddie79
    doddie79 Posts: 17 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    edited 1 June 2018 at 12:19PM
    So, I dug the docs out. Figured they'd have been binned by now. It was 2008!

    Furniture - 0% interest loan of £1200. Total sale was £1366.99 + £121.50 for warranty less a £288.49 deposit. Under total charge for credit it says - 0. Repayments were £33.33 over 36 months. I can't see any PPI on the terms and conditions or the loan agreement. I suspect Nasqueron is right - they are just chancing it!

    As for grinding my gears ... late night and I haven't had enough coffee yet ;-) But yeah, I know they operate separately even if part of the same group.

    It looks like I'm "owed" nought anyway. Cheers for the advice!
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