Natwest - Platinum Account Charges Rejected 30 May 2018 at 8:00PM in Reclaim bank & credit card charges 2 replies 961 views

NotBothered

I have just had a rejection letter from Natwest.

They say that their is no evidence that I was mis-sold and am out of time.

Is it worth appealing to the Ombudsman.

Nasqueron

You can do but if the bank has applied a time bar correctly then you are out of luck, the FOS cannot overrule this. The FOS will at least put your mind at ease that you were not miss-sold or confirm you were. Remember you have 6 months from rejection or that route will also be barred

dunstonh

I have just had a rejection letter from Natwest.

Statistically the most likely outcome.

They say that their is no evidence that I was mis-sold and am out of time.

What evidence do you have that it was missold?
Not that it matters. If you have been timebarred then its game over.

Is it worth appealing to the Ombudsman.

The FOS only uphold around 14% of PBA complaints. And if you are timebarred, then the FOS cant look at it anyway unless the timebar is being incorrectly applied. Is that the case?