Natwest - Platinum Account Charges Rejected

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I have just had a rejection letter from Natwest.

They say that their is no evidence that I was mis-sold and am out of time.

Is it worth appealing to the Ombudsman.

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  • Nasqueron
    Nasqueron Posts: 8,823 Forumite
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    You can do but if the bank has applied a time bar correctly then you are out of luck, the FOS cannot overrule this. The FOS will at least put your mind at ease that you were not miss-sold or confirm you were. Remember you have 6 months from rejection or that route will also be barred
  • dunstonh
    dunstonh Posts: 116,373 Forumite
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    I have just had a rejection letter from Natwest.

    Statistically the most likely outcome.
    They say that their is no evidence that I was mis-sold and am out of time.

    What evidence do you have that it was missold?
    Not that it matters. If you have been timebarred then its game over.
    Is it worth appealing to the Ombudsman.

    The FOS only uphold around 14% of PBA complaints. And if you are timebarred, then the FOS cant look at it anyway unless the timebar is being incorrectly applied. Is that the case?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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