We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 <b>Have you signed up to the Forum's <a href="https://forums.moneysavingexpert.com/discussion/6612556/new-feature-get-sent-trending-forum-threads-by-email?utm_source=banner">new Email Digest</a> yet? </b>Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

egg credit cardhi

I cancelled a card and by misrake and withpout knowing my joint holder made 1 more transaction, egg never told me and allowed this to happen even though I had cancelled the card and said they only cancelled the primary card, I found this out round 2 years later and had been getting no payment and interest charges evry month woch where >£2000, with no notice at all from egg. I found this out when applying for another credit crad.


I had tpo pay this off in full to stop the fees and complained but got nowhere.


under new rules can I reclaim any fees due to not been contacted and told by egg?


thanks

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,382
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Forumite
    There aren't any new rules regarding transactions and statements.

    New transactions should have been blocked but a CPA would have continued. Were you not getting statements, either physically or online?
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.8K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.3K Work, Benefits & Business
  • 605.9K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.