Harlands

DCFC79

jadestar1958 wrote: »

i am now having problems with xercise4less - i had not realised that when the 12 month contact expires they can roll it over - i thought it was cancelled and have been paying for a gym i have not used- i am trying to get a refund

Why were you not checking your statements ?
Check your statements on a regular basis.

Go ahead and ask for a refund but dont see you being successful.

OceanSound

jadestar1958 wrote: »

i am now having problems with xercise4less - i had not realised that when the 12 month contact expires they can roll it over - i thought it was cancelled and have been paying for a gym i have not used- i am trying to get a refund

They cannot roll it over without your permission. The terms of your contract could be deemed unfair and therefore not legally binding. See:
https://www.citizensadvice.org.uk/consumer/changed-your-mind/cancelling-a-gym-membership/
Note I'm basing this on fact, not my personal 'harsh' opinion.

ValiantSon

OceanSound wrote: »

They cannot roll it over without your permission. The terms of your contract could be deemed unfair and therefore not legally binding. See:
https://www.citizensadvice.org.uk/consumer/changed-your-mind/cancelling-a-gym-membership/
Note I'm basing this on fact, not my personal 'harsh' opinion.

It would help if you understood contract law. I accept that I have not read the specific contract, and it may have been a fixed term one, but it is quite normal for contracts of this nature to be open ended, with each party having the right to serve notice under the terms, following an initial fixed period (often 12 months). Such contracts are not actually "rolled over": they continue until one party serves notice.

There is nothing in the article that you linked to which counters what I wrote.