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Carpet price. Misled over verbal price given as it didn't include VAT

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Comments

  • zoob
    zoob Posts: 582 Forumite
    Part of the Furniture 500 Posts Name Dropper
    smjxm09 wrote: »
    I said just over £800. If you want the actual price it is £839.58


    To me honest I would rather have no replies than pointless comments. This is just a question about consumer law and whether a retailer does not have to display prices of products in show and VAT. Simple question I would have thought.

    Only trying to help, sorry I wasted your time
  • smjxm09
    smjxm09 Posts: 671 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 28 May 2018 at 9:10AM
    I think my mistake was giving too much information. Lets forget about carpet.



    General question.


    Does a retailer have to show prices for products on display?


    Does a retailer have to state that their price excludes VAT when either displaying a product or when verbally giving a price?


    But he wasn't displaying a price, you had to ask

    The law says prices for consumers must be DISPLAYED as a VAT Inc price.

    Pedantic I know, but the law can be very pedantic
    Thanks for that reply:T
  • prowla
    prowla Posts: 14,264 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 May 2018 at 9:16AM
    From the government...


    https://www.gov.uk/tax-on-shopping/where-you-see-vat
    Where you see VAT

    In shops

    Any VAT due is already included in the price of something you buy in a shop. No tax is added when you pay.
  • prowla
    prowla Posts: 14,264 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    unforeseen wrote: »
    But he wasn't displaying a price, you had to ask

    The law says prices for consumers must be DISPLAYED as a VAT Inc price.

    Pedantic I know, but the law can be very pedantic
    Well, being pedantic...


    The government site states that you must display the price and include VAT; it does not say that you don't have to display the price and can then verbally give a non-inclusive price.


    https://www.gov.uk/product-labelling-the-law
    Rules for retailers

    If you’re a retailer, you must display:
    • the price of products - this must be in sterling (pounds and pence) and include VAT where applicable
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Consumer Contract (Information, Cancellation & Additional Charges) Regulations 2013.

    Before you are bound by the contract, the trader needs to provide you certain information. Part of that information is:
    (c)the total price of the goods or services inclusive of taxes, or where the nature of the goods or services is such that the price cannot reasonably be calculated in advance, the manner in which the price is to be calculated;
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • 00ec25
    00ec25 Posts: 9,123 Forumite
    1,000 Posts Combo Breaker
    smjxm09 wrote: »
    General question.

    Does a retailer have to show prices for products on display?

    Does a retailer have to state that their price excludes VAT when either displaying a product or when verbally giving a price?
    general response: why are you unable to operate Google?
    https://www.gov.uk/tax-on-shopping/where-you-see-vat
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