We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Why would a company refund one customer and decline another?
Lulu1222
Posts: 4 Newbie
Hello I keyed a Plevin claim using the link with my Nationwide MPPI policy.This has been in place since 2006 and we are still paying premiums. I have received an update letter and today I have received a letter to say that my claim is outside of fca rules. No other explanation. I have a friend with exactly the same mortgage and MPPI policy and they have been offered a refund. they have had their mortgage since 2000. Any ideas why one person gets a refund and another person is declined?
I am going to ring them on Tuesday but it seems very odd
Thanks
I am going to ring them on Tuesday but it seems very odd
Thanks
0
Comments
-
No two cases are the same.0
-
The mortgage company and insurance is the same in both cases0
-
No two CASES are the same.0
-
Answered on the duplicate post.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
-
https://forums.moneysavingexpert.com/discussion/comment/74330565#Comment_74330565Answered on the duplicate post.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.7K Banking & Borrowing
- 254.5K Reduce Debt & Boost Income
- 455.6K Spending & Discounts
- 247.6K Work, Benefits & Business
- 604.5K Mortgages, Homes & Bills
- 178.6K Life & Family
- 262.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards