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Equifax New/Deleted Credit Agreement for Santander 123 Current Account
andyca
Posts: 163 Forumite
Just an FYI Equifax has been sending out alerts about new and deleted credit agreement for "SANTANDER CURRENT ACCOUNT"
Just a friendly reminder to always log into Equifax by going directly to the homepage in a new tab on a secure browser (one like Microsoft Edge in private mode with no add-ons) so no funny business with email links or add-ons that could hijack.
The Deleted account alert will have the the last four digits of your Santander 123 Current Account
The New account has a different last 4 digits (they only show the last 4 in Equifax)
I called Santander and they said they have had loads of calls about this, nothing has changed on their end and I should contact Equifax.
Equifax said Santander has "updated the way that their customers' account information was reported to us" and published a help article
As I said just an FYI as I couldn't find any of this by Googling, I had to do some digging. Hopefully this will save someone some time.
Just a friendly reminder to always log into Equifax by going directly to the homepage in a new tab on a secure browser (one like Microsoft Edge in private mode with no add-ons) so no funny business with email links or add-ons that could hijack.
The Deleted account alert will have the the last four digits of your Santander 123 Current Account
The New account has a different last 4 digits (they only show the last 4 in Equifax)
I called Santander and they said they have had loads of calls about this, nothing has changed on their end and I should contact Equifax.
Equifax said Santander has "updated the way that their customers' account information was reported to us" and published a help article
As I said just an FYI as I couldn't find any of this by Googling, I had to do some digging. Hopefully this will save someone some time.
0
Comments
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I noticed on Clearscore yesterday (who use Equifax) that it showed me as having opened 2 Santander current accounts in May (I've had 2 for a good few years).0
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