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Software for transferring mobile phone data, contacts etc

neilmcl
neilmcl Posts: 19,460 Forumite
Part of the Furniture 10,000 Posts Name Dropper
edited 17 May 2018 at 12:44PM in Techie Stuff
My current phone which I'm about to replace has a broken screen which has made it unusable in the top right hand side of the display. Because of this I can't use the screen to access the phone's settings to move contacts and data from it and the SIM in readiness to transfer them to another handset.

Does anyone know a good piece of software that I can use to get access to my phones data, contacts, text messages etc so that I can transfer them to either a PC or directly onto another phone connected via USB?
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Comments

  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    If it's an Android phone it shouldn't be necessary for much of the date as it will be saved in your Google account online, and then will be downloaded to the new phone once you set up the Google account there. However, I don't believe that applies to text messages - I've just abandoned the old ones when I've moved to a new phone.
  • ballyblack
    ballyblack Posts: 5,178 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    make model of phone??
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's an old Moto G (1st edition), moving to a G6. There's a slight, added issue in that I can't simply swap the SIM over as it's the wrong size. I need to get a nano SIM, backup the contacts and data that I want, perform a "SIM swap" (via giffgaff) then transfer the data across.

    I was hoping there was some software tool for Windows that will let be connect to the phone and export all the data I need and transfer it onto the new handset.
  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    if it's an android phone then you can use a standard computer mouse to navigate the screens like your desktop;)

    You just need an "OTG" adapter or micro USB to USB shim.

    Use this a lot:
    https://shop.pimoroni.com/products/usb-to-microusb-otg-converter-shim

    You phone should work with corded and wireless mice.
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • ballyblack
    ballyblack Posts: 5,178 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 17 May 2018 at 7:11PM
    see post 2 above, Sim don't usually store much data nowadays anyway

    maybe download this app on both phones


    https://play.google.com/store/apps/details?id=com.motorola.migrate


    .
  • alanjuk
    alanjuk Posts: 395 Forumite
    Part of the Furniture 100 Posts Name Dropper
    ballyblack wrote: »
    see post 2 above, Sim don't usually store much data nowadays anyway

    maybe download this app on both phones


    https://play.google.com/store/apps/details?id=com.motorola.migrate


    .

    I have used this and it worked well and even moved the text messages to the new phone
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ballyblack wrote: »
    see post 2 above, Sim don't usually store much data nowadays anyway

    maybe download this app on both phones


    https://play.google.com/store/apps/details?id=com.motorola.migrate


    .
    Hard to use on the phone with the broken screen.

    I've come across some software called dr.fone - https://drfone.wondershare.com/android-data-recovery.html maybe this will do the trick.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Sorted it now. As you mentioned, all my contacts were backed up to Google anyway so these, photos, whatsapp messages etc came across no bother. I tried the dr.fone software above but it was next to useless without purchasing it, the trial only allows a single attempt at transferring to the PC then it wouldn't allow copying the SMS data back to the new phone unless I purchased it. In the end I used the SMS backup & restore app which worked like a dream.
  • Have you ever sync your Android data with Google account for making a backup? If you have, you must know that these backed up files are able to be restored back to the device. So in this case, why don't you try to sync the contacts on the original Android phone to Google Drive and then restore them to another device?
    Step 1. Add Your Google Account to Your Old Android Phone
    Step 2. Sync Contacts to Gmail Account
    Step 3. Sync the Contacts to New Android
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you ever sync your Android data with Google account for making a backup? If you have, you must know that these backed up files are able to be restored back to the device. So in this case, why don't you try to sync the contacts on the original Android phone to Google Drive and then restore them to another device?
    Step 1. Add Your Google Account to Your Old Android Phone
    Step 2. Sync Contacts to Gmail Account
    Step 3. Sync the Contacts to New Android
    The thread was nearly 4 months ago, and as I stated. It's sorted now.
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