Lg

simonwhu

So we bought an LG Fridge Freezer in December, delivered in January

Went wrong last week.

LG sent an engineer..not sure what's wrong but could be the control board.

Currys and LG flatly refusing to replace it.

Whos' to say it won't go wrong after it's repaired. Very very unhappy. Have sent stinking letter to Currys Head office.

giraffe69

Another lesson in "Don't buy from Curry's" I had a problem with a new LG TV. Co-incidentally it needed the control card replacing. I bought it from John Lewis. All done without fuss or complaint.

simonwhu

Wife had a medical
Issue and so isn’t happy about using the freezerbonce repaired

z1a

simonwhu wrote: »

Wife had a medical
Issue and so isn’t happy about using the freezerbonce repaired

????????????

simonwhu

Well who knows if it!!!8217;s going to break down again and the food will go off

DCFC79

simonwhu wrote: »

Well who knows if it!!!8217;s going to break down again and the food will go off

No 1 does but you keep an eye on it.

How did you pay ?

neilmcl

simonwhu wrote: »

Well who knows if it!!!8217;s going to break down again and the food will go off

If it does then you will have the option of a refund.

simonwhu

Paid for it on credit card

mattyprice4004

They have a right to repair, regardless of you or your wife’s feelings towards this.

If it fails again you can request a refund, but you are not entitled to a replacement at this point.

I used to be on the receiving end of stinking letters to a major retailer, they were filed under B for bin

mattyprice4004

giraffe69 wrote: »

Another lesson in "Don't buy from Curry's" I had a problem with a new LG TV. Co-incidentally it needed the control card replacing. I bought it from John Lewis. All done without fuss or complaint.

If this was new (less than 30 days) Curry’s would have exchanged it - rather a moot point.

simonwhu

A lot of tooing and frooing later and LG have agreed to replace!!