Tesco not taking credit card payment in order from highest to lowest interest - is this right?

zagfles

chattychappy wrote: »

On this basis, the OP does have a complaint. She rang up to clarify how the allocation worked, relied on what she was told, and suffered a detriment as a result. Seems Tesco's operator "overlooked" the rule too. Staff need to be trained better and if not, then Tesco have to cover the loss to the customer that results.

I would wager that the vast majority of bank call centre staff don't understand how allocation of payments work. IME they get far simpler questions wrong.