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Unresponsive iPhone Screen

NathanMorgan
NathanMorgan Posts: 173 Forumite
Ninth Anniversary 100 Posts
in Techie Stuff
I have an iPhone 5s and its recently developed an unresponsive screen when I initally open it up using touch/passcode but it works fine after I close the screen and open it up on the second attempt. It just doesn’t seem responsive the first time.

I’ve tried rebooting and powering off the phone but im still having the same issue. Any help/suggestions would be great.

Comments

  • System
    System Posts: 178,403 Community Admin
    10,000 Posts Photogenic Name Dropper
    NathanMorgan wrote: »
    I have an iPhone 5s and its recently developed an unresponsive screen when I initally open it up using touch/passcode but it works fine after I close the screen and open it up on the second attempt. It just doesn’t seem responsive the first time.

    I’ve tried rebooting and powering off the phone but im still having the same issue. Any help/suggestions would be great.

    This might help but if you're unsure then better popping into a Apple Store.

    https://support.apple.com/en-gb/HT201252
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • NathanMorgan
    NathanMorgan Posts: 173 Forumite
    Ninth Anniversary 100 Posts
    tried a factory reset but im still having the same issue...any other suggestions?
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