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PlusNet charging termination fee for moving (to Virgin) after price hike (?)
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Just spoken with OFCOM and they've confirmed that a broadband cease charge is not classed as a penalty. The service provider is within their rights to charge it even if the monthly cost for service provision is increased mid-contract and the subscriber elects to terminate.
Yep. If you'd have moved to any of the myriad ISPs providing broadband over "BT" lines you wouldn't have been charged, it's because you are entirely stopping the broadband service on the line.Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 20230
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