Stopped receiving UC even though my circumstances haven't changed

fidelio

I started getting UC around the beginning of last year for about £300 a month.

Got a part time job in December, earning around £880 a month. I told my work coach at the job centre who told me to update this info on the website, which I did, and she said I simply didn't have to visit her anymore.

Anyway, I changed the details on the site for when the job started and I still received the regular payments I already did. I think my work coach said this was because I still wasn't earning enough.

Anyway, for the last two months I have received £0 from UC, and it cites "take-home pay" as the reason. My previous UC payments do not even mention this, even though they knew I was in work.

Does anyone know why i'm no longer receiving my benefits or why it's now talking about take-home pay now? Glitch on the system or is this meant to be the case?

Thanks

pmlindyloo

fidelio wrote: »

I started getting UC around the beginning of last year for about £300 a month.

Got a part time job in December, earning around £880 a month. I told my work coach at the job centre who told me to update this info on the website, which I did, and she said I simply didn't have to visit her anymore.

Anyway, I changed the details on the site for when the job started and I still received the regular payments I already did. I think my work coach said this was because I still wasn't earning enough.

Anyway, for the last two months I have received £0 from UC, and it cites "take-home pay" as the reason. My previous UC payments do not even mention this, even though they knew I was in work.

Does anyone know why i'm no longer receiving my benefits or why it's now talking about take-home pay now? Glitch on the system or is this meant to be the case?

Thanks

This is perfectly possible depending upon when you were actually paid from work and your actual assessment period for UC. If you are concerned write a note in your journal to ask them to check the payments of UC since you started work.

fidelio

Thanks for the reply.

I started UC March 2017, when I updated my details it then kept prompting me to update more stuff and March 2018 was the first time I didn't get the benefit.

Does that sound right? Like the assessment period is up after a year? I was worried about contacting them and then being accused of stealing benefits or something, even though I did exactly what they told me to.