We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
How can I be sure my bank is offering as much of a refund as they should be?
Comments
-
Hi again.
I scanned the letter and tried to insert the [IMG]url's here but the forum said: Sorry as a new user you are not allowed to post with links. This is done to stop spammers clogging up the site. I have the images uploaded to imgbb but due to the above I cannot enter the links in my post.
I've triple checked and there's no mention of 'Plevin refund of undisclosed commission' at least not in those words anyway.
One of my problems (as you said @Moneyineptitude) seems to be lack of records. In the letter they mention this and say that they don't have any records. I've looked for the original loan papers but cannot find them anywhere. I have asked my mother (chief filer) if she can find anything.
I sort of get the idea that I'm making a bit of a fool of myself here. 
Thank you once again for taking the time to try and help. 
[/img]
Post the link with something like h t t p s : / / rather than https:// or hxxp and it would be okSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
So no need for this to continue any further, the crux of the letter has finally been revealed!One of my problems (as you said @Moneyineptitude) seems to be lack of records. In the letter they mention this and say that they don't have any records.
The Bank have offered a refund of PPI for which they still have records. If neither you nor they can furnish documentary evidence that you paid more than you are being refunded then your complaint is at an end. Once again, "fairness" does not come into it I'm afraid.
Perhaps your Mother will come up trumps and find your own archive...0 -
Moneyineptitude wrote: »So no need for this to continue any further, the crux of the letter has finally been revealed!
The Bank have offered a refund of PPI for which they still have records. If neither you nor they can furnish documentary evidence that you paid more than you are being refunded then your complaint is at an end. Once again, "fairness" does not come into it I'm afraid.
Perhaps your Mother will come up trumps and find your own archive...
Oh well, nevermind. If no documents are found I will accept the payout as it is.
Thank you very much for helping out. I'm very grateful. 0
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.6K Banking & Borrowing
- 254.5K Reduce Debt & Boost Income
- 455.5K Spending & Discounts
- 247.5K Work, Benefits & Business
- 604.4K Mortgages, Homes & Bills
- 178.6K Life & Family
- 261.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards