Skipton BS launch Special Saver paying 7.55% - 29/10/2007

DeepSporran

Got a phonecall from Skipton yesterday to say that though I managed to open 4 accounts, I'm only allowed 3 so I have to close one.

They offered to open a Christmas Saver instead ( I haven't got one at the moment) though I'll need to fill in a new form (why ?????)

Bit miffed about this as I carefully checked with them on my initial contact (at launch date - 30th October ?) that I could have multiple accounts. After thinking about it (and checking the marketing info once I'd directed them to the relevant section), they agreed that I could open as many as I wanted. Not being too greedy, I asked for 4 applications, which were duly processed and the accounts opened by November 6th.

Others have posted that multiple accounts (above 3) have been allowed if they were open before Skipton realised that it might be a good idea to apply a limit of 3.

Don't think I can force them to change their minds - their general terms and conditions allow them to close any account without giving a reason if they want to.

However, it's a bit of a customer relations own goal as far as I'm concerned.

Anyone else had the phonecall ?

baby_boomer

DeepSporran wrote: »

They offered to open a Christmas Saver instead ( I haven't got one at the moment) though I'll need to fill in a new form (why ?????)

No mystery.

It's a different account with different terms & conditions which you have to sign up to.

DeepSporran

baby_boomer wrote: »

No mystery.

It's a different account with different terms & conditions which you have to sign up to.

You're right of course. But it would be nice if they offered to complete the form for me (using the info they've already got - 4 times ) and sent it to me for checking and signing. It was their error that led to this situation.

baby_boomer

They can indeed do this.

When I opened my XMas Saver at a branch along with my first Special Saver I only had to manually fill out one form. They transferred the rest of the info from one account opening form to the other & printed it out.

DeepSporran

baby_boomer wrote: »

They can indeed do this.

When I opened my XMas Saver at a branch along with my first Special Saver I only had to manually fill out one form. They transferred the rest of the info from one account opening form to the other & printed it out.

I did the original applications by post (I don't live near any branch) and filled them all in myself.

Maybe they will do the new one for me. It's no big deal really. I'm just being grumpy because I was careful to check the conditions before opening the accounts and they have now changed things retrospectively.

[Deleted User]

Does this account come with a passbook? I like passbooks.

mary

Curious as to why you would like passbooks. With several BS regular savers, I find they take too much room in my files but then I do have quite a few.

Kazza242

Deleted_User wrote: »

Does this account come with a passbook? I like passbooks.

Yes, it does come with a passbook. It's purple.

[Deleted User]

I have 3 reg savers with 3 different BS all with passbooks even though the passbooks only show the initial cheque deposit. Even one of the BS has a branch on my local high street which I have yet to set foot in. :rolleyes:

baby_boomer

DeepSporran wrote: »

I'm just being grumpy because I was careful to check the conditions before opening the accounts and they have now changed things retrospectively.

Technically the t&cs remain the same. In legal terms the sods are "just" closing one of your accounts. It's the same "principle" that Portman BS used when it closed the accounts of 500 people who dared to put a members' resolution to its AGM in 2000. [You many recall that the Chief Executive was "committed" to remaining independent. The same one who just merged with Nationwide :rotfl: ]