Advice on NTK with 'missing' window ticket

VerityRose

Please help!

I’ve been through the Newbies thread, and just wanted to clarify what I should do next.

I’ve received a ‘Pparking Charge - NTK’ from a private company, Armtrack Security (IPC members), relating to an alleged parking ticket.

The key details are:

Date of issue: 4 March 2018
Date of NTK letter: 19 April 2018
Amount: £100

The NTK states that a PCN was ‘affixed to the windscreen of the vehicle’ and that I haven’t paid it.
I was in the carpark on the date, and I bought a ticket.
There was no PCN on my car when I returned to it.
The company claim I overstayed. I honestly have no recollection as to whether I did or didn’t.

Do I send the letter pasted below thats provided in the Newbies section? I am not sure if this is the correct template to use due to the missing original window PCN. I would be grateful for any advice.

(BTW last year, I paid a totally false PCN fine of £100 to another company, who sent faked photographs and intimidating letters after I appealed and complained to the landowner. I paid as they became very threatening. But I am determined not to pay again!)

Dear Sir/Madam,

Re PCN number:!

I appeal and dispute your purported 'parking charge', as the keeper of the vehicle. I deny liability and consider the PCN an absolute disgrace and pure intimidation.!

There will be no admissions as to who was driving and no assumptions can be drawn, nor was there any agreed contract. Your signage terms fail the test of 'large lettering' and prominence of the parking charge, as established inParkingEye Ltd v Beavis, which is fully distinguished.

Should you fail to cancel this PCN, I require the following information with your rejection letter:

1. Please provide dated photos of the signs on site, which you contend formed a contract.
2. Please provide!all!images taken of this vehicle on that day, at the material location.

I will use POPLA (if offered) not the 'IAS' which has been exposed in Parliament as compromised by a conflict of interests with the IPC. The BPA were also heavily criticised and both appeals systems were condemned - hardly surprising for an industry where so-called AOS members admitted in recent years to letting victims 'futilely go through the motions' of appeal and saying on camera 'we make it up sometimes' (BBC Watchdog). Firms of your ilk were unanimously criticised in 2018 as operating an 'outrageous scam' (Hansard 2.2.18).

I have kept proof of submission of this appeal and will also be making a formal complaint about your predatory and aggressive conduct to your client landowner, as well as complaining in writing to my MP and ensuring that they are appraised of the debate where Parliament agreed by way of unanimous conclusion:!''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists...should not have to put up with this''.!

Yours faithfully,!

Quentin

That's the letter to send.

As pointed out in the FAQ expect it to be rejected

Then you ignore everything except court correspondence or a lbcca.

If it comes to that come back at that time for advice on how to defend a court claim ,(#2 in the FAQ)

VerityRose

Thank you so much for confirming, much appreciated

Coupon-mad

Don't ever pay a private parking firm again. Defend this one when it goes to a court claim; do not be scared. There is NO RISK of a CCJ as long as you don't ignore court deadlines/papers, and we see some 99% of people here win.

VerityRose

Thanks Coupon-mad, good to know!

The_Deep

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.